Oracle Order to Cash Functional Analyst - Process Manager

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

About Broadridge

Broadridge, a global fintech leader with 50 years in revenue, helps clients get ahead of today’s challenges to capitalize on what’s next with communications, technology and data and analytics solutions that help transform their businesses.

The world’s leading companies and financial institutions recognize us as an invaluable partner. We handle millions of trades a day, touching trillions of dollars, deliver essential communications for over 5,000 brands and manage shareholder voting in 90 countries.

Basic Purpose:

Under the direction, guidance and oversight of the Product Owner, drive the strategic direction of Order To Cash Operations by leading, executing and implementing changes around process reengineering, automation, centralization, smart-shoring and technology. Review existing processes (non-Oracle and Oracle); evaluate and recommend opportunities to enhance processes and procedures improving efficiency, accuracy or user experience and execute selected enhancements/improvements.

Job Responsibilities:

• Leverage subject matter expertise within Oracle cloud Order to Cash; continue to build upon existing knowledge and develop new knowledge for areas within Order to Cash Operations.
• Evaluate and recommend opportunities to enhance processes and procedures improving efficiency, accuracy or user experience and execute on selected enhancements/improvements.
• Perform analysis and functional configuration of Oracle Fusion Cloud modules Order To Cash Cloud modules (Subscription management, Order Management, Pricing and Account Receivables).
• Gather requirements and document business processes.
• Able to demonstrate how cloud processes are different from ERP applications.
• Document business processes and technical designs.
• Support System conversions.
• Provide Cloud functional application guidance to team regarding Cloud best practices during implementation.
• Manage functional issues and work effectively with Oracle Cloud Support.

Preferred Qualifications:

• Bachelor’s degree in IT/IS/related discipline
• 3 - 6 years of implementing Oracle Fusion Order to Cash experience required
• Ability to think logically, critically, and constructively about complex problems, clearly communicate findings of analysis, and recommend solutions that address expressed needs within the project

Skills/Competencies:

• Excellent written and verbal communication skills to illustrate ideas, concepts, recommendations, and technical/complex information in a clear and concise timely manner, at a level consistent with the audience
• Fluent with Microsoft Excel/Word
• Ability to analyze situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical courses of action using innovative, good judgment and strategic thinking
• Strong leadership skills; ability to lead, motivate and inspire various teams on initiatives without individual’s directly reporting to them, including strong diplomacy skills when managing different viewpoints and resistance
• Strong organizational skills including demonstrated tenacity for following up with team members and leadership on outstanding items

Why Join Us

• Opportunity to work on strategic Order to Cash transformation initiatives
• Exposure to Oracle Fusion Cloud and enterprise-scale process improvements
• Collaborative environment focused on innovation, automation and operational excellence
• Work with global teams and contribute to high-impact finance and technology programs
• Be part of a trusted global fintech organization with strong market presence

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.