Assistant Manager, New Business, Life Operations

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

For more information about FWD Hong Kong, please visit www.fwd.com.hk/

The Job

• Monitor operation work can be completed within agreed TAT
• Provide on job training to the team for the clerical support (e.g. input payment, prepare / issue correspondence to agent / clients)
• Quality check on production case
• Handle enquiries from underwriters and colleagues from other departments
• Ad-hoc projects as required

The Person

• Degree Holder with a minimum of 5 years’ experience in insurance industry. Candidates with less / no experience in insurance industry will also be considered as Senior Officer
• Familiar with MS office (word, excel etc.) and good in Chinese and English typing
• Strong sense of responsibility and attentive to details
• Pro-active involvement in trouble shooting
• Good interpersonal and communication skills
• Able to work under pressure to meet deadline and willing to work overtime (will need to work on weekend or even public holiday during month-end closing)
• Immediate available would be an advantage

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.