Itchen Sixth Form College is an ambitious, inclusive and high-achieving college with a reputation for excellence. We are seeking a friendly, enthusiastic and customer-focused Hospitality Assistant to join our busy Hospitality team. This role is for 12 hours per week working 10am -2pm Tuesday, Wednesday and Friday. This Role is for 32 weeks per year. This is an exciting opportunity for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in delivering excellent customer service. About the Role As a Hospitality Assistant, you will support the day-to-day operation of the College's catering and retail services. Your duties will include: Serving customers and providing excellent customer service Preparing and presenting food to a high standard Operating tills and handling cash transactions Maintaining clean, attractive displays and merchandising stock Receiving and storing deliveries Supporting stock control and ordering processes Filling and maintaining vending machines Ensuring high standards of hygiene, health and safety Working collaboratively with colleagues to provide an excellent service to students, staff and visitors There may also be occasional evening and weekend work to support special events. About You We are looking for someone who: Has experience in a customer service environment Is friendly, flexible and enthusiastic Has excellent customer service and organisational skills Works well as part of a team Can remain calm and professional during busy periods Maintains high standards of cleanliness and presentation Is committed to safeguarding and promoting the welfare of young people Experience of working in retail, operating electronic till systems or working with students would be advantageous.
Contract: permanent, 12hrs p/w, 3 days per week, 32wks p/a
Closing date: Friday 24th July 2026
Interview date: Wednesday 29th July 2026
Start date: 1st September 2026
Salary: SFCA Support SCP 5-6, currently £25,159.00-£25,558 FTE (actual salary £5,758 p/a)
Itchen College is a thriving Sixth Form College with a broad curriculum offer to meet the needs of the local community. The college is situated in pleasant surroundings to the east of Southampton with excellent local transport links. Ofsted inspected the college in September 2024, grading overall provision as Outstanding with Outstanding Quality of Education, Outstanding Behaviour and Attitudes, Outstanding Leadership and Management, Outstanding Education Programmes for Young People and Outstanding Provision for Learners with High Needs.
The college is committed to supporting staff wellbeing and professional development. The college has an excellent in house CPD programme for all teaching and support staff including a dedicated programme for Early Career Teachers. The college also has close links with the Southampton Education Forum, the Wessex Group and the SFCA, including subject groups and CPD opportunities at all levels. The college offers a wide range of benefits for staff including free parking, an onsite nursery, occupational pension schemes, an Employee Assistance Programme and free use of the college gym.
To support the efficient day-to-day operation of the College's hospitality and catering services by providing excellent customer service, preparing and serving food, maintaining high standards of cleanliness and food hygiene, and contributing to a welcoming environment for students, staff and visitors. The post holder will work as part of a team to ensure the smooth running of the College's catering and retail operations.
Key responsibilities:
● Provide excellent customer service to students, staff and visitors.
● Assist in the day-to-day running of the College's catering and retail facilities.
● Prepare, present and serve food and beverages to a high standard.
● Operate tills and process cash and card transactions accurately.
● Maintain clean, tidy and well-presented catering and retail areas.
Good standard of literacy and numeracy.
Level 2 Food Hygiene Certificate or willingness to obtain within the probationary period.
Experience of working in a customer service environment.
Experience of working effectively as part of a team.
Experience of maintaining high standards of cleanliness and presentation.
Excellent customer service skills.
Friendly, approachable and professional manner.
Flexible and adaptable approach to work.
Ability to work well under pressure and during busy periods
