Manager, Sales Development

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Manager, Sales Development - Consumer Business Services

Location: NYC and Toronto

About Salesforce

Salesforce is the #1 AI CRM, where humans and agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Our Business Development teams are at the forefront of this mission — fueling growth by generating high-quality pipeline for our sales organization.

Role Overview

We’re looking for a high-energy, motivational leader to manage a team of Business Development Representatives (BDRs) focused on outbound prospecting and generating qualified pipeline.

In this role, you’ll act as both a talent multiplier and a business leader—building and developing a high-performing team by coaching, inspiring, and growing early career talent, while also driving operational excellence through strategic problem solving, business planning, pipeline and forecast management, and continuous performance improvement.
 

Your Impact

As a Sales Development Manager, you will:

• Be a talent multiplier: Hire, onboard, and develop a diverse, high-performing team of BDRs. Use coaching and regular feedback to help each team member grow into sales-ready talent for future Account Executive roles.
• Lead with motivation: Inspire your team to exceed quota through data-driven coaching, creative incentives, and recognition. Foster a culture of curiosity, accountability, and development.
• Drive business performance: Drive outbound prospecting strategy and execution to generate quality pipeline and revenue.
• Promote operational excellence: Build and optimize processes to maximize efficiency, productivity, and impact.
• Be a problem solver & strategic thinker: Use data to identify performance gaps and opportunities, and develop plans to address them quickly.
• Manage Pipeline & Forecast: Regularly track, analyze, and report on team and individual performance against goals; forecast pipeline and revenue contribution accurately.
• Operate cross-functionally: Partner with Operations, Marketing, Programs, Strategy, and Sales Leadership to align on business priorities, campaign follow-up, and market strategy.
• Partner with Operations, Marketing, Programs, Strategy, and Sales Leadership to align on business priorities, campaign follow-up, and market strategy.

Your Qualifications

• 3+ years of sales leadership experience leading teams of 7+ quota-carrying reps (preferably in business development, inside sales, or SDR/BDR environments).
• Proven track record of delivering on pipeline and revenue goals.
• Demonstrated ability to identify and hire top talent.
• Passion for coaching and developing early career talent.
• Strong executive presence, communication, and presentation skills.
• Experience collaborating cross-functionally with Sales, Marketing, Strategy, and Enablement.
• Ability to plan and execute a Quarterly Go-To-Market (GTM) strategy and align to larger company priorities
• Self-starter who thrives in a fast-paced, constantly evolving environment.
• Experience as an individual contributor in B2B software sales, with a strong track record of consistently meeting or exceeding quotas preferred
• Bachelor’s degree strongly preferred.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

For Ontario-based roles, the base salary hiring range for this position is CAD 113,555 to CAD 151,905 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.This posting is to fill a vacancy on our team, unless otherwise noted.