Join Circle Waste to help Shape a Greener Future - One Skip at a Time
At Circle Waste, we provide competitively priced skip hire for both domestic and commercial customers across the UK. What we do is simple, we deliver flexible, innovative, and environmentally responsible waste solutions that put our customers first.
Our expert team takes the time to understand our customers needs, we offer honest advice and tailored recommendations to ensure we provide the right skip size for the job, saving money and delivering best in class service to our customers.
Why Join Us?
At Circle Waste, our success is built on four core values:
- Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
- Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
- Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
- Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.
Be Part of Something Bigger
Whether you're starting your career or looking to take the next step, Circle Waste offers a dynamic, inclusive, and forward-thinking workplace where your ideas matter and your work makes a difference.
· Understanding customer requirements regarding waste types, quantities and preferred services
· Offer tailored solutions to waste management needs
· Ensure a positive and professional experience with every interaction
· Achieve a monthly sales target - £50k based on a 21-day working month
· Achieve a monthly margin target – 25% average sales margin
· Achieve an inbound call target – Minimum average 75 calls a day
· Achieve a monthly conversion target – 20% of inbound calls converted to sales
- Provide exceptional customer service that drives repeat business and positive reviews.
- Accurately process orders in a timely manner
- Effectively manage Salesforce tasks assigned to you in a timely manner
- Maintain excellent communication and responsiveness via phone and email
· Assist the finance department with queries relating to additional charges
- Collaborate with suppliers and the internal supply chain team to meet customer needs efficiently
- Proven experience in customer service or sales (preferably in waste, logistics, or service industries)
- Experience in working in a target-based environment
- Experience in dealing with high volume inbound calls
- Strong ability to handle objections and close sales, whilst the customer is present
- Proven experience in pricing, including the calculation and application of VAT and margin percentages
- Strong communication and interpersonal skills
- High attention to detail and accuracy in order processing
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Computer literate, and experience in using CRM systems and Microsoft Office tools.
- A proactive approach to problem-solving and customer engagement.
