About the Role
This is a senior commercial leadership role at a fast-growing, AI-powered B2B SaaS company in Berlin operating in the customer communication and messaging space. As Director of Revenue, you will lead the inbound sales function and serve as the connective tissue across the entire revenue organization — bringing together Sales, Marketing, RevOps, Partnerships, and Customer Success into one coherent commercial engine during a critical scaling phase.
You will own commercial strategy, forecasting, and scalable sales systems, while directly coaching a team of ~25 Account Executives and partnering closely with the executive team on company-wide revenue outcomes. This is a fully on-site, full-time role based in Berlin.
What You'll Do
- Lead the inbound sales department of approximately 25 Account Executives across multiple markets, acting as the central connector across the wider revenue organization.
- Own the commercial forecast — ensuring pipeline health, conversion rates, deal cycle management, and segment performance are accurate and actionable.
- Translate commercial metrics into executive decisions and quarterly targets.
- Sponsor strategically critical deals and engage personally where executive presence accelerates outcomes.
- Design and continuously refine funnel structure, segmentation, and scalable sales standards across the organization.
- Lead, coach, and develop Account Executives through structured 1:1s, performance calibration, and clear career development frameworks.
- Partner with the CEO and executive team on commercial strategy, org design, and headcount planning.
- Establish disciplined forecasting cadences, quota models, and performance frameworks that drive predictable, scalable growth.
- Unify Sales, Partnerships, Marketing, RevOps, and Customer Success around shared targets and clear accountability.
What We're Looking For
Must-have:
- 7+ years in B2B SaaS, with significant tenure at the Head of, Director, or VP level leading revenue-generating organizations at meaningful scale.
- Demonstrated experience steering a revenue or sales organization through a critical scaling phase — recognizing where structures, processes, and people models break and adjusting accordingly.
- Proven track record of unifying a revenue organization by aligning Sales, Partnerships, Marketing, RevOps, and Customer Success under shared targets and accountability.
- Experience designing and running funnel architectures, forecasting cadences, performance frameworks, and quota models with consistency and discipline.
- Ability to translate company-level objectives into quarterly targets, sales motions, and team-level priorities — and manage the organization against the numbers.
- Experience leading inbound sales operations (e.g., ~25 AEs) across multiple markets while owning the commercial forecast, pipeline health, and deal cycle.
- Experience as a strategic partner to a CEO and executive team on commercial strategy, org design, and headcount planning.
- Strong fluency in SMB to Mid-Market sales economics, motions, and team dynamics — balancing velocity with deal quality.
- Fluent English (written and spoken).
- Full-time, on-site availability in Berlin.
Nice-to-have:
- German language proficiency or working understanding.
- Background at or familiarity with companies such as Intercom, Front, Trengo, SleekFlow, Bird, Kustomer, respond.io, WATI, Zenvia, or Manychat.
Location & Work Arrangement
- Location: Berlin, Germany
- Work arrangement: On-site, full-time
- Visa sponsorship: Not available — candidates must already have the right to work in Germany
