Receptionist

Job Description & Summary

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.

Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

The role

Your primary duties and responsibilities will include:

• Greeting visitors and clients in a professional manner.
• Answering and directing phone calls to the appropriate departments or individuals.
• Managing inquiries via email or in-person, providing accurate information and assistance.
• Maintaining a clean and organised reception area, ensuring it reflects our company's professionalism and values.
• Managing incoming and outgoing mail and packages, including sorting, distributing, and processing documents.
• Assisting with administrative tasks such as data entry, filing, and scheduling appointments as needed.
• Coordinating meeting room bookings and managing conference room schedules.
• Collaborating with other departments to ensure seamless communication and coordination.
• Assisting with special projects and tasks if assigned by management.

What we are looking for

• Bachelor’s degree; additional certification in Office Management or related field is a plus.
• Fluent knowledge of Azeri, Russian, and English.
• Proven experience as a Receptionist, Front Desk Representative, or similar role is preferred.
• Exceptional customer service and communication skills, both verbal and written.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong organisational skills with the ability to multitask and prioritise tasks effectively.
• Professional attitude and the ability to remain calm under pressure.
• Attention to detail and accuracy in all tasks.
• Ability to work independently as well as part of a team.