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Zipline is seeking an NPI Technical Program Manager for its South San Francisco, CA location. This role owns the launch readiness and product lifecycle execution for new aircraft and hardware design changes. You will collaborate with engineering, manufacturing, supply chain, quality, and operations teams to ensure products are ready for scale, service, and global deployment. The position requires a Bachelor's degree in an engineering discipline and 3+ years of experience in NPI, hardware development, or product lifecycle management, with a strong technical judgment and the ability to make high-stakes decisions.
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
You are joining Zipline as an NPI Technical Program Manager based in South San Francisco, CA. In this owner-level role you will own launch readiness and product lifecycle execution for new aircraft and major hardware design changes that directly affect field availability, safety, and fleet capabilities. You will operate at the intersection of Design Engineering, Manufacturing Engineering, Supply Chain, Quality, Reliability, Field Engineering, Maintenance, and Fleet Operations to ensure products are ready to build, release, scale, service, and sustain at scale. Your work directly determines whether new hardware enters service with the reliability, maintainability, and supply continuity required to meet Zipline’s delivery commitments to customers and to avoid costly retrofits or fleet disruptions.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
