Sales Development Representative

We’re Convex, a ServiceTitan company
Convex is the best-in-class pipeline generation platform for commercial sales and marketing teams. We empower businesses to grow revenue by providing advanced tools to target and engage large commercial clients, delivering extraordinary value to the commercial service industry.

The Role: Sales Development Representative (SDR)
Are you hungry to break into tech sales and become a top performer? Do you thrive in a fast-paced environment where you can learn, grow, and make a real impact? If so, this is the opportunity for you!

As an SDR, you'll be the crucial first point of contact in our sales process, qualifying prospects and uncovering valuable opportunities through strategic conversations. Your role focuses on scheduling product demonstrations and conducting thorough outbound discovery calls, setting the foundation for our Account Executives' success.

Why You'll Love This Role:

• Fast Track Your Sales Career: We provide comprehensive training and mentorship to help you master the fundamentals of sales and set you up for a successful future in sales (whether that be Account Executive, Sales Manager, or Customer Success etc.)
• Earning Potential: Your hard work is directly rewarded with high earning potential. The more you learn and grow, the more you earn!
• Be a Part of a Winning Team: Join a collaborative and supportive team environment where you'll learn from experienced sales professionals and celebrate each other's successes.
• Make a Tangible Impact: You'll play a crucial role in driving revenue growth by identifying and qualifying leads, building relationships with potential customers, and setting the stage for closed deals.

What You'll Do (Responsibilities):

Your role will be focused on strategic lead generation, qualification, and sales pipeline growth.

• Strategic Prospecting: Execute high-volume, multi-channel outreach (e.g., 60+ daily calls, personalized emails, and social selling) to engage decision-makers within target accounts.
• Qualification & Discovery: Conduct thorough discovery calls to qualify potential leads and successfully schedule demos for Account Executives.
• Pipeline Management: Master our sales methodology and technology to effectively manage your daily activities and pipeline.
• Cross-Functional Collaboration: Partner with Account Executives to develop and execute winning sales strategies and ensure a seamless handoff of qualified opportunities.
• Continuous Improvement: Proactively seek out coaching and feedback to continuously learn and improve your sales skills and grow your career.

What You'll Bring (Qualifications):

• Experience: 0-4 years of professional experience in a corporate environment. We welcome recent graduates and career changers with a passion for sales!
• Communication: Exceptional communication and interpersonal skills. You build rapport easily and communicate clearly and persuasively.
• Coachable Mindset: A strong sense of urgency, a results-oriented mindset, and a hunger for feedback. You are driven to exceed expectations.
• Organization: Proven time management and organizational skills. You're a master of your calendar and to-do list.
• Technical Aptitude: A knack for learning new technologies quickly. You're tech-savvy and eager to master new sales tools.

Our Investment in Your Success:

We invest heavily in our people to ensure you are set up for a successful, long-term sales career.

• Fast Track Your Sales Career: You will have the opportunity to learn directly from experienced sales leaders. We provide the resources and opportunity; your proactive approach will pave the way for advancement into roles like Account Executive, Sales Manager, or Customer Success based on your interest.
• High Earning Potential: Your hard work is directly rewarded with a competitive compensation plan and high earning potential.
• Structured 2-Month Enablement Program:
• Comprehensive new hire orientation.
• In-depth training on the trades industry, customer personas, and our Ideal Client Profiles (ICP).
• Master our Tech Stack: Dedicated training on Salesforce, Salesloft, Gong, and ChiliPiper.
• Personalized Development: Benefit from one-on-one call review coaching sessions, interactive role-playing, and hands-on learning with your Manager.

Hybrid Schedule: Our policy states that if you are within ~40 miles of a Hub office, you will be required to go to the office 1-2 days a week. Otherwise, you will work remotely. 

A Note on the Application & Hiring Process: When you submit your application for the Sales Development Representative (SDR) position, your candidacy will be considered for all available SDR opportunities across our entire organization, which includes ServiceTitan and its key subsidiaries: Aspire, FieldRoutes, and Convex.

Our dedicated recruiting team operates centrally to review candidates for these multiple sales verticals. This ensures your application receives maximum exposure and that we match your skills and career interests to the team with the greatest business need and best fit.

The final hiring decision and offer of employment will specify the exact company (ServiceTitan, Aspire, FieldRoutes, or Convex) and sales vertical you will be supporting.

If you're ready to launch your sales career with a company that invests in your success, we want to hear from you!

Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith hourly rate estimate for this role is Zone 1: $28.85 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $26.93 USD Applicable for: All other US locations. This role is also eligible for a variable commission plan. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary and variable commission, our total compensation package includes equity, and a holistic suite of benefits.