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Spa Therapist (Female)

Kempinski Hotels
Beirut·Full Time·Onsite·Therapy & Rehabilitation·Intermediate
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Summary

The Spa Therapist (Female) will deliver treatments and the complete spa experience to a high standard, ensuring guest needs are met. Responsibilities include connecting with guests, understanding their preferences, knowing all treatments and promotions, and ensuring proper handover and follow-up. The role also involves adhering to safety and hygiene standards, maintaining appearance, punctuality, recording sales figures, covering reception, and demonstrating courtesy to guests and colleagues. Requires an internationally recognized Massage certificate, three years of experience in Spa Therapy, and excellent local language and English skills. An advantage would be a beauty therapy certificate, advanced cosmetology experience, aromatherapy certificate, first aid/CPR, and knowledge of natural therapies. Additional languages are beneficial.

Required Skills

Massage TherapyFirst AidBeauty TherapyCPRAromatherapy

Details

Experience Required
3+ years
Posted
Jul 3, 2026

Description

to ensure you deliver and exceed the guests’ expectations in accordance with The spa's vision, core values and all related brand standards, procedures and policies. 
MAIN RESPONSIBILITIES
• To deliver treatments and whole spa experience to high standard and ensure the guests’ needs are cared for.  This means tailoring treatments where needed in accordance with the training.
• To ‘connect’ and communicate with your guests.  Get to know and understand them and record preferences and information as required.
• To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time.
• Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies. 
• Following scheduled roster and daily appointment schedule.
• Must adhere to training as set down by the Spa Manager and Head Therapist.
• To supervise and conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety and Hygiene standards are implemented and monitored within the spa.
• To maintain a high standard of appearance and personal hygiene as per policy.
• To always be punctual and prepared in advance of treatments.
• Ensure that daily sales figures are accurately recorded.
• To be adaptable and accountable for all actions.
• To cover reception as and when required.
• Courtesy to guests and other members of staff at all times
Education: 
  •  Internationally recognized Massage certificate.
  • Internationally recognized beauty therapy certificate.(an advantage)
  • Experience with advanced cosmetology. (an advantage)
  • Aromatherapy certificate.
  • First aid and CPR certificate. (an advantage)
  • Knowledge of natural therapies.

Experience: To have a Three years experience in Spa Therapy

Languages:
  • Local language – excellent oral and written skills (as applicable)
  • English – excellent oral and written skills
  • Additional language - beneficial

COMPETENCIES: Include the skills the candidate must have to fill this 
Position:
  • High levels of customer service.
  • Strong leadership skills.
  • People Oriented
  • Passionate for European luxury
  • Entrepreneurial
  • Straightforward