At Kempinski, we don't just offer stays; we curate moments. As a hospitality organization, anchored in a legacy of elegance and a pioneering spirit, we have grown into a collection of iconic hotels and resorts around the world, each a landmark in its own right. From grand palaces steeped in history to contemporary masterpieces of design, Kempinski is where impeccable service meets authentic local experiences.
We empower our people to be artisans of hospitality, fostering an environment where passion is nurtured, individuality is celebrated, and every detail is thoughtfully considered. Joining Kempinski means becoming part of a family that is dedicated to creating memories that last a lifetime for our guests, and a fulfilling and enriching career for our team.
If you are driven by excellence, inspired by the art of hospitality, and seek to contribute to a legacy of luxury, we invite you to explore the exceptional opportunities that await you at Kempinski Hotels. We invite you to be part of our story.
Strategic Leadership & Commercial Planning
- Annual Sales & Marketing Plan: Architect and execute the hotel’s annual Sales & Marketing plan, mapping out target segments, feeder markets, and deployment strategies.
- Pricing & Yield Strategy: Partner closely with the Director of Revenue Management and Director of Marketing to establish competitive pricing, group ceilings, and promotional strategies that maximize RGI (Revenue Generation Index).
- Budget Administration: Formulate and manage the annual departmental operating budget, ensuring cost-effective allocation of resources for sales trips, trade shows, and client entertainment.
- Market Positioning: Continually monitor industry trends, competitor activities, and economic indicators to agilely pivot sales tactics and capture emerging business.
2. Key Account Management & Brand Representation
- High-Value VIP Accounts: Personally manage high-yield global accounts, major consortia partnerships, and key destination management companies (DMCs).
- Top-Tier Networking: Maintain a high profile within the hospitality industry by representing the hotel at premier international trade shows (e.g., ILTM, Virtuoso, IMEX), corporate roadshows, and local luxury networks.
- Cross-Functional Synergy: Ensure a flawless workflow between Sales, Revenue, Digital Marketing, and Operations to safeguard the customer journey from initial inquiry through to event execution.
Education: Bachelor’s or Master’s degree in Business Administration, Marketing, International Hospitality Management, or a related discipline.
Experience: Minimum of 5–7 years of progressive sales leadership experience within premium or luxury hospitality, including at least 2–3 years in a senior sales management role (e.g., Assistant DOS or Senior Sales Manager).
Skills & Competencies
- Strategic Acumen: Exceptional business intellect with a proven track record of shifting market share, building robust pipelines, and hitting multi-million-dollar revenue budgets.
- Leadership Drive: A charismatic leader who inspires confidence, possesses high emotional intelligence, and excels at cultivating a competitive yet collaborative team culture.
- Data-Driven Decision Making: Deeply familiar with industry-standard analytics tools (e.g., STR reports, Hotelligence, CRM data, Opera, Delphi) to extract insights and justify commercial decisions.
