About us:
Chief is a private network of the most powerful women executives in business. Our mission is to maximize the leadership impact of our members. Our network represents more than 10,000 companies including 77% of the Fortune 100, and nearly 40% of our members are in the C-Suite. Chief has been recognized as one of TIME’s 100 Most Influential Companies and one of Fast Company’s Most Innovative Companies.
Membership to Chief provides access to a vetted community of senior women executives and valuable insights that shape their leadership. The experience is digital and in-person, allowing members to build connections, engage in compelling discussions, and access resources in ways that are most meaningful to them. Our offerings range from executive coaching and executive education to thoughtful in-person and virtual programming and events that guide leaders through the most pressing topics in business. We have members across the United States with clubhouse locations in NYC, LA, Chicago, San Francisco, and Washington, DC.
Founded in 2019, Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures.
Our network brings women in leadership together to share their ideas, insight, and influence, and the power of what we’re doing is felt by every member of our team. Our workplace is built on being real and respectful. We help grow careers, maintain our team’s wellbeing, and give everyone a seat at the table. We build teams where diverse voices, identities, perspectives, and experiences are represented and celebrated. Read more about working at Chief: https://chief.com/careers.
Please note this is a part-time contractor position up to 22 hours per week.
About the Role
As the People Operations Specialist, you will help ensure that the day-to-day operations of the People Team are organized, thoughtful, and running efficiently. This role will play a key part in supporting and improving the infrastructure, processes, and operational systems that help create a strong employee experience across the organization.
You will support a broad range of People Operations responsibilities, including onboarding support, policy and process coordination, employee relations support, documentation management, and cross-functional project execution. This person will also help create greater operational consistency across the People function by improving workflows, organizing resources, centralizing documentation, and identifying opportunities to optimize processes and systems.
The ideal candidate is highly organized, solutions-oriented, detail-oriented, and able to manage multiple priorities while bringing structure and clarity to fast-moving environments.
What You’ll Do
- Maintain a strong understanding of People policies, practices, and processes to support employees and managers accurately and consistently
- Assist with employee relations coordination and documentation, including helping maintain organized records, tracking follow-up items, and supporting thoughtful and compliant processes
- Help review, maintain, and organize People policies, internal documentation, and operational processes to ensure materials remain current, accessible, and easy to navigate
- Partner with the People team to create and maintain a centralized and organized approach to People documentation, files, templates, resources, and process guides
- Identify opportunities to improve workflows, streamline operational processes, and create greater efficiency across the employee lifecycle
- Support People Operations projects and initiatives through strong project management, coordination, communication, and follow-through
- Create and maintain documentation outlining processes, FAQs, best practices, and procedures within company's knowledge-sharing tools such as Notion
- Assist with audits and operational reviews to help ensure accuracy, organization, compliance, and data integrity across employee records and People processes
- Support reporting, project tracking, and operational requests for People leadership as needed
- Assist with HR systems and operational processes when needed, including supporting updates, troubleshooting coordination, and maintaining accurate employee information
- Partner cross-functionally with teams such as IT, Payroll, Finance, and Legal to support operational processes throughout the employee lifecycle, including onboarding and offboarding coordination
- Support onboarding activities, including coordination of onboarding tasks, new hire communications, document collection, and partnering with hiring managers to help ensure a smooth employee experience
- Provide high-touch employee support by monitoring and responding to employee questions, escalating concerns appropriately, and helping connect team members with the right resources and guidance
- Support additional People Operations initiatives and special projects as needed
What You’ve Done and Enjoy Doing
- Proven organizational and project management skills with exceptional attention to detail and strong follow-through
- Strong ability to manage multiple priorities, create structure, and keep projects and processes moving forward in a fast-paced environment
- You are highly organized and naturally look for ways to improve systems, processes, workflows, and team operations
- You enjoy solving problems, bringing clarity to ambiguity, and building more efficient and scalable ways of working
- Ability to handle sensitive and confidential information with professionalism and discretion
- Strong communication and interpersonal skills with the ability to build trust and partner effectively across all levels of the organization
- A thoughtful, people-first approach with the ability to balance employee experience, operational needs, and compliance considerations
- Comfort supporting employee-related matters with sound judgment, professionalism, and empathy
- Experience creating documentation, organizing information, and building process resources that are clear, user-friendly, and scalable
- Ability to work both independently and collaboratively while managing competing priorities effectively
- Comfortable learning and utilizing HR and operational systems and tools as needed
- Experience in a People Operations, HR Operations, HR Coordinator, or similar operationally focused role, ideally within a fast-paced or high-growth environment
The salary for this role is: $40 - $45/hr
