Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Managing Consultant, Services Business Development
Mastercard Services, the professional services arm of Mastercard, provides payments-focused consultancy services to financial institutions, governments, and merchants worldwide. With unique category expertise, deep understanding of customer needs, and a successful track record in addressing complex challenges throughout the payment lifecycle, Mastercard Services addresses clients' challenges and opportunities, enhances Mastercard's strategic and tactical performance, and establishes Mastercard as a global thought leader.
Role Description and Major Responsibilities:
The Senior Management Consultant, Business Development, is an active team member who contributes to achieving sales targets and generating and closing opportunities with Mastercard's clients. While the individual is not expected to be a subject matter expert in the payments industry, he/she will demonstrate consultative sales management experience, problem-solving skills, and the ability to manage the day-to-day relationship with clients.
The candidate should be able to, from a sales & relationship perspective:
• Responsible for business development and ongoing account ownership for Services within the Financial Institutions, Fintech and other segments with direct revenue, account ownership and sales responsibilities.
• Refine the value proposition of new and existing Services capabilities to meet the needs of FI, digital merchant and fintech executives.
• Will serve as the face of Mastercard Services to senior level client stakeholders, including C-Suite Executives.
• Responsible for revenue targets
• Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles.
• Will collaborate closely with other team members and bring an innovative and creative mind set to partnering with large global accounts.
• Will partner with the Mastercard Account teams to develop a plan to support their strategic imperatives for target accounts.
• Will work closely with Client Services teams for an effective joint go to market and to ensure best-in-class value delivery
The candidate should be able to, from a project perspective:
• Coach and provide feedback to the team members
• Support the project team in:
o Problem-solving efforts and structuring project work plan
o Formulating, articulating, and prioritizing project activities
o Creating and delivering concise, persuasive, and compelling presentations
o Overseeing the accuracy, quality, and timeliness of analyses
o Developing conclusions and recommendations
About you
• Strong commercial drive with ability to build and monetize senior client relationships based on thought leadership, empathy, and subject matter expertise.
• Entrepreneurial mindset and demonstrated experience in selling solutions to c-level clients.
• Ability to own and drive end to end sales from initial prospecting through signed contract.
• Collaborative attitude with an understanding of how to win as a team.
• Strong communication skills and proven attitude for learning technical terms and developing an understanding of complex technical products.
• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues.
Experience
• Undergraduate degree required
• MBA or relevant post-graduate degree preferred
• Strong commercially/business development oriented experience
• Strong relationship management skills
• Technical fluency (i.e., comfortable with technology solutions, able to discuss trends and simplify concepts)
• Work experience in management consulting preferred
• Ability to work on a team or independently, and to influence and build consensus
• Ability to multi-task in a fast-paced, deadline-driven environment
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Experience in managing projects and teams
• Fluency in Spanish and English
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
