Services Account Representative - 12 Months Contract (Athens, GR) at Tetrapak | JoBuzzer

Summary

Tetra Pak is seeking a temporary Services Account Representative (SAR) based in Athens, GR, for a 12-month contract. The SAR will serve as the primary customer contact for operational services, managing service contracts, coordinating services, and providing customer support. Key responsibilities include managing service orders, ensuring timely parts availability, leading customer communication for service activities, and driving inquiries to resolution. The role requires fluency in Greek and English, strong stakeholder management, a proactive and detail-oriented mindset, advanced Excel skills, and experience with SAP and MS Office.

Required Skills

EnglishExcelSAPGreekMS Office

Details

Posted: Jul 20, 2026

Description

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

We are looking for a temporary Services Account Representative (SAR) who will be the main customer contact for operational Services business matters – including, but not limited to, management of service contracts, service coordination and customer support. Make an impact to be proud of - for food, people and the planet.

What you will do

As a Services Account Representative you will:

Manage and coordinate service orders, ensuring timely availability of parts and materials to deliver high-quality outcomes.
Play a key role in service contract execution by coordinating delivery, tracking performance, and proactively managing scope changes or scheduling conflicts.
Lead customer communication and planning for service and maintenance activities, including long-term solutions and rebuilding kits, creating a seamless and trusted experience.
Take ownership of customer enquiries, driving them to resolution by collaborating across teams and ensuring clear, timely communication.
Partner closely with service administration and planning teams, contributing ideas to improve processes, efficiency, and customer satisfaction.

We believe you have

Fluency in both Greek and English (written and spoken), enabling confident communication in a global environment.
Strong stakeholder management and prioritization skills, with the ability to balance multiple tasks and deliver with impact.
A proactive, solutions-oriented mindset with a passion for continuous improvement and delivering value.
High attention to detail combined with analytical thinking to support data-driven decisions.
Advanced skills in Excel, with the ability to interpret and manage data effectively.
Experience working with SAP and MS Office tools.
Exposure to an engineering or maintenance environment is considered an advantage.

Job Title
SAM-Services Account Expert H

Apply Now
If you are excited for a new adventure at Tetra Pak, please submit your resume in English through myLink.

This job posting expires on 03 August 2026.

To know more about the position contact hiring manager, Silvia Rossetti .

If you have any questions about your application, please contact Ayesha Iftikhar.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.