Loading...
Loading...
Atolls is seeking a Junior Customer Support Agent to join their remote team in Malaga. This role involves providing excellent customer experiences by resolving issues efficiently, improving support processes, and acting as a liaison between customers and internal teams. You will be instrumental in building and enhancing the digital shopping platform that millions rely on for smart spending decisions.
We help millions make smarter spending decisions across discovery, evaluation, and (re-)purchase by connecting people with the right brands and retailers.
Our 1,000+ team across 10 countries builds products used every day at global scale, where you’ll have real ownership and see your impact. Want to shape the destinations people rely on to shop with confidence? Keep reading.
We are looking for a Junior Customer Success Agent to join our Customer Support team remotely in Malaga. At Atolls, your role will be instrumental in helping us provide an excellent customer experience by resolving customer needs efficiently, improving support processes, and acting as a key link between customers and internal teams. As a key part of our team, you’ll be directly involved in building and enhancing the digital destinations our users rely on throughout their shopping journeys.
Your contributions will help shape how millions of consumers interact with our platforms, guiding them to make smart, fair, and rewarding choices.
At Atolls, we believe in nurturing both your professional and personal growth. Here’s what you can expect:
• A culture that values personal and professional development, with internal mobility opportunities.
• A supportive and open-minded team that embraces diverse perspectives and innovative ideas.
• 32 days of paid vacation plus your birthday off, giving you the time you need to recharge.
• A flexible hybrid working scheme to balance work and life.
• Access to a learning budget and internal training to help you grow in your role.
• Mental health coaching to support your well-being.
• Regular global and local get-togethers to celebrate successes and build connections.
• The possibility of taking a sabbatical after three years with the company.
• A cloud-based company setup, providing flexibility and collaboration opportunities no matter where you are.
*These are global benefits that apply to all employees, with additional local perks based on your location.
In this role, you will:
We’re looking for someone with previous experience in customer success or a related field who is dedicated to creating exceptional user experiences and driving innovation.
It varies from 1 to 3 interviews
*Some processes might slightly change according to needs
Be part of a destination where your work helps millions of people make better decisions every day. One focused application is all we need. If you truly fit more than one role, you’re welcome to apply to up to three. This helps us match you with the right opportunity faster.
We review every application with equal care and will reach out if your profile aligns. Apply now with your CV in English.
*Portfolios, writing samples, or certifications may be requested based on the role.
#LI-RB1
At Atolls, we want to ensure that all employees can thrive in an inclusive environment. Our employment opportunities are open to every gender, race, religion, age, sexual orientation, ability, place of origin, or socioeconomic status. We remain committed to a culture of diversity, equity and belonging, where all employees are welcomed, respected, connected, and engaged.
