
Data Center Site Technician / Team Lead (Contract) x 30
CygnifySummary
We are seeking 30 Contract Data Center Site Technicians / Team Leads to join our team in Johor Bahru, Malaysia. This role involves physical auditing of server racks, identifying and logging idle cables, and accurately recording data using client-provided tools. Successful candidates will report findings to team leaders and stakeholders, maintaining a high quality standard. The role requires proficiency in Chinese and English for Team Leaders, and Chinese for Team Members. An average productivity of 50 server racks per person per day is expected.
Required Skills
Details
- Posted
- Jun 29, 2026
Description
Responsibilities
Personnel deployed for this project will be responsible for the following on-site tasks:
- Physical Auditing: Verify and judge server U positions, PDU wiring configurations, switch U positions, and switch ports within the data center racks.
- Asset Inventory: Identify and log idle Active Optical Cables (AOCs) located both on and inside the server racks.
- Data Logging: Utilize proprietary tools and platforms provided by the client to accurately record all audited data.
- Reporting: Provide real-time feedback and structured reports on inventory findings to team leaders and client stakeholders.
- Performance & SLA Requirements:
Productivity Baseline: An estimated average of 50 server racks per person per day based on a standard 8-hour workday.
- Team Output Target: The combined 30-person team is required to successfully complete 1,500 server racks per day.
- Quality Standard: A strict accuracy rate of 99% (rounded down to the nearest 1%) is required for all logged data.
Qualifications
Experience & Skills
- Technical Expertise: Proven experience and relevant skillset in data center environments, hardware deployment, or infrastructure auditing.
- Hardware Familiarity: Strong understanding of server racks, U positions, network switches, PDU wiring, and fiber/AOC cabling.
Language & Team Composition Requirements
The 30-person team will be structured into 3 teams (10 members per team - 1 TL, 9 technicians) adhering to the following language criteria:
- Team Leaders: Must be fully bilingual and proficient in both Chinese and English (verbal and written).
- Team Members: Proficiency in Chinese language is highly preferred.
