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We are looking for a Wine Advisor to join our growing team. The role involves having personalized conversations with customers to understand their wine preferences and placing bespoke orders. You will focus on building customer trust through exemplary service, strengthening relationships, and increasing advocacy. This position requires managing time effectively to achieve sales targets, processing orders, and improving product knowledge to advise customers. You will act as the eyes and ears of the business, spotting trends and suggesting improvements. This is a hybrid role based in Manly, New South Wales, Australia.
In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see.
It’s a different way of doing things, sure. But it works. We’re one of the world’s favourite wine clubs, shipping millions of cases a year to curious wine lovers. And with an ambitious road ahead, we’ve got no plans on plugging the cork on growth.
Our global team (with offices in the UK and US, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot.
You are responsible for:
You are:
● Competitive Salary dependent on experience, plus a commission package in addition to base wage
● Annual discretionary bonus up to 10%
● Monthly Wine Allowance