Job Description — Confidential
hr@ithr360.com | www.ithr360.com
Pre-Sales Consultant – Technology & Cybersecurity
Sales & Business Development · Technical Pre-Sales
Location: Dubai, UAE
Employment Type: Full-Time
Department: Sales & Business Development
Experience: 4–6+ Years (Technology / Cybersecurity Pre-Sales)
Reports To: Head of Sales & Marketing
ABOUT ITHR
ITHR is a technology consulting and professional services organisation supporting enterprises across the UAE and Middle East with digital transformation, cybersecurity, ERP implementation, talent solutions, managed services, and custom application development. We partner with organisations to design, implement, and optimise technology environments that enable growth, resilience, and operational excellence.
Our service portfolio spans cybersecurity, ERP advisory and implementation, enterprise applications, managed technology services, and specialist talent solutions. We work closely with customers to design practical, measurable, and outcome-driven solutions aligned to real business and operational needs.
As we continue expanding our regional footprint, we are seeking a technically credible Pre-Sales Consultant capable of bridging customer challenges with the right technology and business outcomes.
ROLE OVERVIEW
The Pre-Sales Consultant will work alongside the sales team to engage prospective and existing customers, understand their business and technology challenges, and articulate how ITHR's services and solutions address those needs.
This is a customer-facing role requiring a blend of technical understanding, commercial awareness, and strong communication skills.
You will be involved throughout the full sales lifecycle — from discovery and solution scoping through proposal development, technical presentations, demonstrations, and PoC support — playing a key role in converting opportunities into successful engagements.
KEY RESPONSIBILITIES
- Engage with prospects and customers to understand their business objectives, technology requirements, existing environments, and operational priorities.
- Deliver compelling technical presentations, demonstrations, and solution walkthroughs tailored to customer context and audience level.
- Translate technical capabilities into clear business value — articulating operational improvements, risk reduction, cost optimisation, digital transformation benefits, and compliance alignment in terms that resonate with both technical and executive stakeholders.
- Develop and present solution proposals, architecture overviews, statements of work, and supporting collateral in response to customer requirements.
- Lead and support Proof-of-Concept (PoC) engagements in collaboration with delivery teams, ensuring customers experience the value and effectiveness of proposed solutions firsthand.
- Respond to RFPs, RFIs, and tenders by producing accurate, well-structured, and commercially viable responses.
- Work closely with delivery teams to ensure proposed solutions are technically sound, appropriately scoped, commercially aligned, and executable.
- Maintain up-to-date knowledge of cybersecurity trends, enterprise technologies, ERP ecosystems, cloud services, and vendor developments to support relevant and credible customer conversations.
- Contribute to the development of reusable pre-sales assets including proposal templates, demo environments, capability decks, technical one-pagers, and solution playbooks.
- Act as a trusted advisor throughout the sales cycle, supporting account teams in building long-term customer relationships.
MUST-HAVE REQUIREMENTS
- 4–6+ years of experience in a Pre-Sales, Sales Engineer, Solutions Engineer, or Technical Consulting role.
- Strong fundamentals across core technology domains including networking, cloud technologies, cybersecurity, enterprise applications, identity management, and security monitoring concepts.
- Excellent communication and presentation skills with confidence engaging technical teams, business leaders, and executive stakeholders.
- Demonstrated ability to translate technical concepts into measurable business outcomes including operational efficiency, cost optimisation, risk reduction, and compliance alignment.
- Experience contributing to or leading RFP, RFI, and tender responses as well as customer-facing solution documentation.
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business Technology, or equivalent practical experience.
NICE-TO-HAVE
Hands-on exposure to any of the following will strengthen your application:
- Cybersecurity platforms including SIEM, XDR, EDR, SOC services, vulnerability management, IAM, PAM, DLP, and cloud security.
- ERP ecosystems including SAP, Oracle, Microsoft Dynamics, or related enterprise applications.
- Managed Services environments and service delivery models.
- Cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform.
- Enterprise networking, SASE/SSE, SD-WAN, email security, and secure connectivity solutions.
- Custom application development concepts, APIs, automation technologies, and digital transformation initiatives.
- Experience with managed security services including SOC, DFIR, VAPT, or network security.
- Relevant certifications such as Security+, CCNA, AZ-900, AWS Cloud Practitioner, SAP certifications, or vendor-specific credentials.
SOFT SKILLS & PROFESSIONAL ATTRIBUTES
- Naturally curious and continuously engaged with emerging technologies, market trends, and vendor developments.
- Comfortable with ambiguity and able to scope opportunities even when customer requirements are not fully defined.
- Organised and detail-oriented, particularly when managing multiple concurrent opportunities.
- Collaborative by nature and works effectively with delivery, consulting, technical, and commercial teams.
- Commercially aware with a strong understanding of how technical solutions create business value.
- High degree of integrity and professionalism; represents ITHR and its capabilities honestly, confidently, and credibly at all times.
WHAT WE OFFER
- Competitive Compensation + Commission Structure — Strong base salary with performance-linked incentives tied to pipeline generation and business wins.
- Training & Certification Budget — Dedicated annual budget to develop technical expertise and industry credentials.
- Diverse Technology Exposure — Work across cybersecurity, ERP, cloud, managed services, digital transformation initiatives, and enterprise applications.
- Direct Access to Leadership and Delivery Teams — Short feedback loops with minimal bureaucracy.
- Growth Path — Clear progression into Senior Pre-Sales Consultant, Solutions Architect, Practice Lead, or Business Unit leadership roles.
- Culture — A collaborative technology-focused team that values technical excellence, ownership, innovation, customer success, and execution.
