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The Customer Enablement Specialist at think-cell Software will be responsible for customer enablement through training, workshops, and best practices for assigned accounts in a specific region. Key responsibilities include collaborating with Account Executives to drive growth and manage churn risks, delivering training sessions to enhance software adoption, gathering customer feedback for product improvements, and maintaining customer data in systems like Salesforce. The role requires 2+ years of experience in Customer Enablement, Customer Success, or Account Management, preferably in SaaS, and professional proficiency in English.
Customer Enablement Specialist - Join Our Innovative Team at think-cell Software
Our Story
At think-cell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
The Customer Enablement Specialist will be responsible for ensuring the enablement of think-cell customers by delivering training, workshops, and best practices to a defined set of customer accounts within a specific geographical region.
Key Responsibilities:
You will be great for this position if you have
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking: We embrace change and challenge the status quo.
Ownership: We take pride in our work and learn from our mistakes.
Customer First: We prioritize delivering lasting value.
Unified Team: We foster collaboration, respect, and integrity.
Strive for Excellence: We set ambitious goals and pursue quality.
We believe in a human hiring process, every application is personally reviewed.
Why is think-cell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence.
think-cell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
