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Tax Relief Advocates is seeking a Customer Service Representative in Irvine, CA. The role involves being the first point of contact for clients, guiding them through their tax resolution journey. Responsibilities include handling inbound and outbound calls, updating clients on case progress, requesting documents, and managing case files. The ideal candidate will have 1+ years of customer service experience, be tech-savvy, possess a typing speed of 40+ WPM, and experience in a high-volume call center environment.
Customer Service Representative
Location: Irvine, CA | On-site || Department: Customer Service || Employment Type: Full-time
Are you a people person who thrives in a fast-paced environment and loves making a real difference for clients? As a Customer Service Representative, you’ll be the friendly, knowledgeable first point of contact, guiding clients through their tax resolution journey with clarity, confidence, and care.
We’re looking for passionate, driven individuals who want to make a real difference while building a rewarding career in a purpose-driven organization.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. is an Equal Opportunity Employer. We value diversity and encourage all qualified individuals to apply.