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Associate- HR Helpdesk

Paytm

Summary

We are seeking an HR Helpdesk Executive to serve as the primary point of contact for employee HR inquiries. This role involves managing the full employee lifecycle, coordinating payroll, and providing general HR support to ensure prompt and accurate resolution of employee concerns. The ideal candidate will possess sound knowledge of HR operations, strong communication skills, and proficiency in MS Excel and HRMS.

Required Skills

MS ExcelHR OperationsEmployee Lifecycle ManagementHRMS

Details

Posted
Jul 3, 2026

Description

Job Summary :
We are looking for an HR Helpdesk Executive to act as the first point of contact for employee HR-related queries. The role involves handling end-to-end HR operations including employee lifecycle management, payroll coordination, and general HR support while ensuring timely and accurate resolution of employee concerns.
 Key Responsibilities:
 Act as the primary HR helpdesk contact for employees and resolve day-to-day HR queries  Manage queries related to the complete employee lifecycle (hire to fire).  Coordinate with respective stakeholders and ensure TAT adherence 
Required Skills & Competencies :
Sound knowledge of HR operations and generalist functions  Understanding of HR operational activities & employee lifecycle management  Strong communication and interpersonal skills  Ability to handle confidential information with integrity  Good organizational and coordination skills  Proficient in MS Excel, HRMS, and basic reporting  Prior experience in handling employee queries and HR support will be an advantage