We’re seeking someone to join our Prime Brokerage Operations team as a Vice President within the HK CSG team. In this role, you will lead the daily management of swap trade allocations, trade breaks, and cash trade matching and settlement, while acting as the primary operational contact for key clients. You will collaborate with internal stakeholders to resolve complex queries and play a critical role in driving operational excellence, innovation, and transformation.
In the Operations division, we partner with business units to deliver efficient, scalable, and controlled processing across the trade lifecycle. We focus on enhancing client experience, supporting business growth, and strengthening operational resilience through automation and continuous improvement.
This is a Vice President position within Prime Brokerage Operations, specifically the HK Client Service Group (CSG), responsible for client servicing, trade lifecycle management, and operational support for Prime Brokerage and DSP businesses.
Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving to better serve clients and communities across more than 40 countries.
What you’ll do in the role
- Lead daily client servicing functions, including trade allocations, amendments, and reporting
- Oversee swap allocation, trade breaks resolution, and cash trade matching and settlement processes
- Serve as the primary escalation point and operational contact for key client relationships
- Drive process improvements through root cause analysis and strategic initiatives
- Identify and promote Straight Through Processing (STP) opportunities across workflows
- Collaborate with global stakeholders to anticipate client needs and ensure seamless delivery
- Champion system enhancements and automation aligned with firmwide transformation goals
- Strengthen control frameworks and ensure adherence to operational risk standards
- Proactively identify, assess, and escalate risk issues to senior management
- Build strong partnerships with Prime Brokerage and DSP business units
What you’ll bring to the role
- Ability to build strong client relationships and act as a role model for client service excellence
- Strong commercial mindset with understanding of operational cost and risk impact
- Experience managing teams and driving continuous improvement initiatives
- Demonstrated ability to enhance controls and reduce operational risk
- Proven track record in financial services operations and client servicing leadership
- Leadership capabilities with the ability to influence, motivate, and develop teams
- Strong problem-solving skills with ability to manage complex operational issues
- Experience working with global stakeholders in a fast-paced environment
What you can expect from Morgan Stanley
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for decades. Our values—putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back—guide everything we do.
You will work alongside talented colleagues in a collaborative, inclusive environment with opportunities for career mobility and professional growth.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.
