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Lightspeed is looking for a Customer Coordinator to support their Account Management department within the Retail Team. This role involves improving operations, analyzing customer trends, resolving complex customer issues, and managing ticket distribution and customer chats. The position requires strong organizational and communication skills, with fluency in English and at least 3 years of experience in a fast-paced administrative or customer service role. Experience in a retail environment is a plus.
Hi there! Thanks for stopping by 👋
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We are seeking a Customer Coordinator to join our Lightspeed Retail Team. Reporting to the Account Management Operations Manager and working closely with the Retail go-to-market team, this role is responsible for supporting the operations of the Account Management department. If you’re an organized, ambitious, and intelligent person who is looking for a dynamic position within a fast-paced, growing organization, then this is the position for you.
What you’ll be doing:
What you need to bring:
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... Hit the ‘Apply’ button and give it a try!
What’s in it for you?
Come live the Lightspeed experience...
… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
#LI-CF1
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.