System Support Associate (Gotemba, JP) at Tetrapak | JoBuzzer

Summary

Tetra Pak is seeking a System Support Associate to join its CIR System Support team in Japan. The role involves providing technical consulting and expert support for Tetra Brik filling machine systems, contributing to organizational competence, managing technical issues, and driving continuous improvements. Responsibilities include leading next-generation machine deployments, acting as an ARA Expert, supporting installation projects, auditing filling lines, performing troubleshooting, and building technical networks.

Required Skills

EnglishJapanese

Details

Experience Required: 3+ years
Posted: Jul 11, 2026

Description

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

Nihon TetraPak is seeking an open-minded and highly motivated professional to strengthen its CIR System Support team.
We are looking for a System Support Associate who will provide technical consulting and expert support for Tetra Brik filling machine systems.
In this role, you will contribute to building organizational competence, managing transferred technical issues, and driving continuous system and equipment improvements based on performance data.
The position can be based in Gotemba or Tokyo, Japan.

What you will do

As a System Support Associate, you will:

Lead the deployment of next-generation filling machines in Japan and other markets
Apply automation expertise and work as an ARA Expert
Support installation projects with system-specific expertise, focusing on NPI and MC readiness
Audit filling lines and drive performance improvement initiatives
Perform troubleshooting and root cause analysis using established problem-solving methodologies
Build and maintain strong technical networks at both regional and global levels
Provide support and share expertise with TetraPak colleagues and Customer
Support KA teams in business opportunity analysis
Support field testing activities for CS and PS
Identify technical issues and drive containment solutions
Perform Technical Assistance Reporting, including QuTI-P, during all related activities

We believe you have

A self-motivated attitude with a high degree of initiative
+3 years of experience in installation, maintenance, and service work on A1/A3/E3 machine systems
A strong customer-focused mindset
Experience combining customer management with technical discussions and negotiations
Good leadership skills
The ability to mentor and coach peers
Willingness to travel domestically within Japan and internationally
Fluency in Japanese, both written and spoken
Working-level technical English proficiency; candidates with a strong motivation to improve their English are welcome

We Offer You

A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
A culture that pioneers a spirit of innovation where our industry experts drive visible results
An equal opportunity employment experience that values diversity and inclusion
Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.

This job posting expires on 31/07/2026.

If you have any questions about your application, please contact Shun Aoki.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.