Banamex: Analista de Riesgo Transaccional y Medios de Pago.
CitiSummary
The Fraud Ops Analyst is an entry-level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize fraud incidence and prevent loss. This role involves making judgments, developing working knowledge of industry standards, and identifying data inconsistencies. The objective is to aid in managing fraud losses by ensuring analysts make appropriate risk/reward balance decisions. Qualifications include experience in investigation, fraud claims, trend analysis, and proficiency in Microsoft Office and Access.
Required Skills
Details
- Posted
- ~Jul 2, 2026
Description
The Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
Responsibilities:
- Perform short and long term forecasting analysis and standardized fraud analysis
- Make judgments based on practice and precedence, and work within guidelines, under general supervision
- Develop and maintain working knowledge of business/industry standards and practices
- Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area
- Identify inconsistencies in data or results, and exchange information in a concise and logical way
- Impact the business directly through the quality of the tasks/services provided
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Relevant experience in a related role
- Knowledge and previous experience in the Investigation and Fraud claims process
- Experience in trend analysis and alerts in early fraud detection
- Extensive knowledge of the Bank's Transactional Processing platforms
- Proficient in Microsoft Office and Access
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated ability to remain unbiased in a diverse working environment
Education:
- Bachelor’s degree/University degree or equivalent experience
PRINCIPALES FUNCIONES:
- Monitorear y analizar la transaccionalidad de tarjetas de crédito y débito.
- Validar transacciones para determinar su aprobación o rechazo conforme a los criterios operativos y de riesgo establecidos.
- Identificar desviaciones, incidencias y comportamientos transaccionales atípicos.
- Realizar análisis de causa raíz cuando una transacción no es procesada correctamente.
- Dar seguimiento a incidentes operativos en conjunto con equipos de Tecnología y Producto.
- Ejecutar análisis y cruces de información a través de herramientas como SQL, Teradata, Python y Excel.
- Analizar el recorrido de las transacciones (end-to-end) para identificar oportunidades de mejora y optimización.
- Elaborar reportes e indicadores para la toma de decisiones.
- Participar en iniciativas de mejora continua relacionadas con procesos de autorización y monitoreo transaccional.
REQUERIMIENTOS:
- Licenciatura concluida en: Actuaría, Matemáticas, Estadística, Ingeniería Industrial, Ingeniería en Sistemas, Ciencia de Datos, Economía o afín
- Experiencia en: Análisis de datos, operaciones bancarias, medios de pago, monitoreo transaccional, riesgo operativo, prevención de fraude.
- Manejo de SQL intermedio.
- Excel avanzado (Tablas dinámicas, Cruces de información, fórmulas de búsqueda, análisis de datos).
- Python.
- Teradata.
- Experiencia en tarjetas de crédito y débito.
- Conocimiento de autorizaciones transaccionales.
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Fraud Operations------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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