Director of Digital Operations | AllConnect

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

The Allconnect Mover Platform connects movers to experiences that enable them to seamlessly shop or transfer services like Internet, Energy, Security, Insurance, and more. Our mission is to help make moving simple. Allconnect is a portfolio of consumer assets, including Allconnect.com and MyMove which powers the Change of Address Flow, that reaches 30M+ customers annually. The platform combines industry-leading distribution, proprietary data models, and AI-enabled applications to drive meaningful growth for strategic partners. Our strategic partners include Fortune 500 companies looking to fuel their growth objectives with unique user journeys and unmatched scale. 

In this role, Director of Digital Operations, you’ll build & grow the Security and Insurance categories of the Mover Platform partnering with Fortune 500 companies to build integrated experiences for both new customer growth & retention of existing customers. You’ll manage an internal team of cross-functional roles to drive business growth in a fast-paced environment. 

Check us out on the RV website here: https://www.redventures.com/portfolio/allconnect 

What You’ll Do: 

• Lead and manage the Insurance and Security categories within the Allconnect Movers Platform - a national movers platform that reaches 30M+ customers
• Own category performance across business operations, customer experience, partner relationships, and P&L management
• Define and execute the customer experience strategy and roadmap, delivering impactful products and features that drive measurable business results
• Own executive-level partner relationships, driving strategic initiatives that accelerate growth, create long-term value, and strengthen competitive positioning
• Identify and capitalize on new growth opportunities, including new partnerships, customer experiences, and monetization strategies
• Partner cross-functionally with internal stakeholders to align strategy, prioritize initiatives, and deliver business outcomes.

What We’re Looking For: 

• 6+ years of leadership experience driving growth in digital businesses, with experience managing external partnerships and optimizing customer acquisition and engagement strategies
• Proven track record of driving revenue growth through strategic partner management, expanding existing partnerships, and identifying new business opportunities.
• Experience building, leading, and developing high-performing teams, including both individual contributors and people leaders across product, analytics, and business functions
• Strong analytical and problem-solving skills, with the ability to translate data-driven insights into strategy and execution that drive customer and business outcomes
• Experience defining performance metrics and leveraging customer insights to drive acquisition, engagement, retention, and long-term customer value
• Desire to work hands-on in a performance based, analytically driven, fast-paced environment.
• Strong communication skills with ability to articulate and present your recommended strategy and gain buy-in across a diverse functional team, both internal and external.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $140,000 - $210,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

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