Loading...
Loading...
Salesforce is seeking a Customer Success Manager specializing in Data & Analytics to support key enterprise clients in maximizing their use of Salesforce products, particularly Data Cloud and Tableau. This role involves acting as a trusted advisor, providing strategic guidance, and driving customer value through proactive and reactive support. The ideal candidate will have deep expertise in Data 360 and related products, strong consulting and account management skills, and a proven ability to build relationships with executive stakeholders. A minimum of 7 years of relevant experience is required.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
SalesforceはAI CRM分野における世界No.1企業です。人とAIエージェントが連携しながら顧客の成功を共に実現する、そのような環境がここにあります。テクノロジーと信頼が融合し、イノベーションは理念にとどまらず、日々の仕事における実践そのものです。働き方の常識が大きく変わりつつある今、AIを活用してビジネスと社会の発展に貢献し、革新を推進し、Salesforceのコアバリューを体現できるTrailblazerを求めています。エージェンティックAI時代の変革をリードするSalesforceで、あなたのキャリアを次のステージへ。Agentforceこそが、AIの未来です。そして、あなたこそがSalesforceの未来を担う存在です。
Customer Success Managerは、シグネチャーサクセスプランをご契約いただいている重要なお客様がSalesforce製品を最大限に活用し、投資対効果を最大化できるよう、プロアクティブ・リアクティブの両面から総合的にご支援する専門家です。お客様の信頼できるアドバイザーとして、自身の専門知識に加え、Salesforceがグローバルに蓄積したノウハウやベストプラクティスを活用しながら、技術面・ビジネス面における課題を的確に特定・解決し、お客様の戦略目標の実現をサポートします。
Salesforceの多様な製品における実証可能なスキルと経験、特にData 360 (Data Cloud) やTableauをはじめとするデータ関連の製品についての知識・経験をお持ちの方を歓迎します。
【必要なスキルと経験】
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
