Product Manager - Cloud Platforms   

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable and waterproof Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s latest innovation, the Omnipod® 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.

Studies have demonstrated the clinical and lifestyle advantages of insulin pump therapy over multiple daily insulin injections (MDI). However, many people still choose MDI therapy largely due to the complexity, cost, and inconvenience of conventional pump technology. The Omnipod is a discreet and easy-to-use system that eliminates many of the issues associated with conventional pumps. By breaking down the barriers to insulin pump therapy, Insulet hopes to provide both a superior treatment option and life-long health benefits for people with insulin-requiring diabetes 

Insulet was founded in 2000 with the mission to improve the lives of people with diabetes and enable customers to enjoy simplicity, freedom, and healthier lives through innovative technology. The Company’s world headquarters and state-of-the-art automated manufacturing facility are located in Acton, Massachusetts with global offices in the U.K., France, Germany, Netherlands, Canada, Mexico, Australia, and the United Arab Emirates. Omnipod products are available in 24 countries around the world. 

Insulet recently concluded its seventh consecutive year of 20% or more revenue growth, and more than doubled its intellectual property portfolio over the last year. Insulet is proud to be recognized as a 2022 Top Workplace USA; awarded Top Workplaces Cultural Excellence Award for remote work; recognized as a Great Place to Work® in four international locations in 2023; and ranked as one of America’s most responsible companies by Newsweek. 

 For more information, visit: insulet.com and omnipod.com. 

Position Overview: 

Reporting to the Director, Product Management – Cloud Platforms, Product Manager will be responsible for developing and commercializing new cloud and data capabilities for internal and partner Data Management Platforms. The successful leader will have experience leading end-to-end product management for global connected products, with the ability to translate business goals into high-impact product initiatives.  Informed by deep understanding of customer needs, competitive dynamics in the market, and technology constraints and opportunities, he/she/they’ll develop and lead execution of a roadmap that positions Insulet for sustained market leadership.  They’ll achieve this by cultivating empowered, high-impact teams, and guiding teams through discovery, viability, execution, and in-market optimization, providing strong cross-functional leadership.  He/she/they will develop and own business cases for product initiatives and work cross functionally to deliver market-beating products on-time and on-budget, to advance Insulet’s mission to improve the lives of people with diabetes. 

Responsibilities 

• Cultivate deep understanding of customer needs, competitive dynamics, and market opportunities.

• Lead teams through data-driven processes to test feasibility and viability and translate learnings into business cases informed by clear roadmaps and global platform execution plans.

• Develop and articulate a clear vision for products and lead execution of the integrated roadmap to deliver franchise goals, globally.

• Own full product lifecycle, guiding trade-offs and release plans for new features, launches in new global markets, in-market sustaining activities, and technical debt retirement.

• Define integrated release targets & scope, value proposition & delivery to drive growth, provide customers with cadence of new innovations, and maximize return on investment.

• Responsible for on-market product performance, including market share, retention, product complaints, NPS, cost to sustain, and product cost.

• Accountable to build and deliver business cases.

• Lead execution and release of product initiatives with technology teams, medical, regulatory, manufacturing and other teams across Insulet to lead on-budget, on-time cross-functional execution to realize value and advance Insulet’s mission.

• Collaborate with Product Marketing Managers to shape integrated launch strategy for global products.

• Set targets, objectives & reviews with all PMs within the organization.

• Collaborate with other product managers to establish processes and best practices for Product Management and Product Owners at Insulet.

• Coordinate on architecture and scalability requirements and guide investment timing.

• Create bottom-up planning for annual & strategic plans.

• Coordinate medical & scientific input & review.

• Collaborate on franchise roadmap and priorities in relation to enterprise-wide strategies.

Key Decision Rights 

• Decisions related to product strategy, including setting product roadmap and defining feature sets.

• Decisions related to priority of product features and improvements.

Required Leadership Skills & Behaviors  

• A passionate, inspirational leader who leads with an enterprise mindset, challenges the status quo, and can align their organization behind a clear vision and strategy.

• Has strong emotional intelligence and ability to engage and lead others through change to advance new ways of working.

• Experience building or working with high performance teams, driving accountability, empowerment, customer centricity and collaboration across functions and teams. 

• Talent leader with demonstrated success attracting, growing, and developing talent.

Required Skills and Competencies 

• Customer-obsessed mindset with ability to translate customer insight into product vision and lead execution to achieve franchise goals.

• Strong business acumen and passion for delivering impact by executing world-changing technologies.

• Strong market sensing, internal/external customer intimacy translated into customer needs and achievable product requirements; instinctively a data-driven decision maker.

• An enterprise-level thinker and leader in decision making.

• Strong ability to influence, interact, and lead globally.

• Strong cross-functional leader, able to bring out the best in cross-functional colleagues to guide swift, effective trade-offs and decision-making.

• Ability to translate complex strategies into high impact tactical initiatives with strong project management.

• Ability to work cross functionally to develop and realize business case for investments anchored in customer needs, how to realize that globally, and deliver against business case.

• Ability to translate business cases into a roadmap informed by technical constraints, balancing technical with desired business outcomes.

• Role model cross functional collaboration and agility.

• Enterprise mindset (understands impact of their decision on other functions and products).

• Ability to Lead without authority.

• Ability to guide difficult cross functional decisions and achieve value-maximizing outcomes.

• Strong communication skills - written and oral. 

• Deep understanding of cloud technologies (AWS, Azure) and interfaces with customer facing applications in the medical device space as well as emerging technologies including Confluent, Data Bricks, streaming and ML/AI.

Education and Experience  

• 5+ yrs as a product manager; matrix leadership experience preferred.

• Experience with medical device product management, with deep knowledge of regulatory & quality requirements globally.

• Experience developing and commercializing connected products/line extensions.

• Experience leading end-to-end product management.

• Diabetes experience or knowledge a plus.

Additional Information  

• The position can be hybrid or in-person at our San Diego CA technology center or Acton, MA headquarters. The preferred location is near San Diego, CA.

• Travel is estimated at 25% but will flex depending on business need.