Consumer Insights - Intern

Consumer Insights (Intern)

Location: Battersea, London

Duration: 12 months

Summary of Position

We are looking for a Consumer Insights Intern to help inform a new generation of innovative products across our Shark & Ninja ranges. At SharkNinja, we thrive on designing great products that delight our customers. Working as part of our London office, you will act as the voice of the consumer, bringing insights into our product development process as we strive to make high-quality, relevant, innovative consumer goods.

Recruitment ethos

We are passionate about innovation, and are recruiting outstanding, forward-thinking people, who want to build the next big thing and develop their own skills whilst they do. At SharkNinja, Diversity, Equity, and Inclusion is vital to our global success. Valuing every individual and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL of our associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, equity will be a key component of the SharkNinja DNA.

SharkNinja is committed to the full inclusion of all qualified individuals. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.

Role Functions:

• Develop research plans and conduct qualitative (IDIs; focus groups; shelf assessments) and quantitative (surveys) consumer research for new product development and commercialization.
• Providing engineering and design teams with actionable insights to deliver consumer-centric products.
• Collaborating as part of a cross-functional, international team to deliver rigorous, relevant research.

• Translate feedback, including latent needs and dissatisfaction, into product innovation and development recommendations – working with teams over the course of the product development and launch cycle to ensure these are addressed.

• Managing a range of projects across both of our brands, ensuring that research is executed, and outputs delivered in a timely manner.
• Communicating effectively, professionally, and with confidence to cross-functional teams.

• Demonstrates creative and innovative thinking
• Effectively collaborates with consumer insights teams in the EU, UK and US to develop and publish a comprehensive understanding of consumer needs and expectations.

Role Requirements

• Undergraduate or post-graduate level – ideally looking for a 1-year sandwich placement in industry (though not essential). Ideally with a focus on Marketing, Psychology, Economics, Consumer Research, or other applicable subject area
• Details make the difference – demonstrating meticulous research skills.
• Rarely satisfied – a dedication to continuous improvement of processes and methods.
• Communicating for impact – taking data and distilling this into clear, impactful insights for our product development, engineering, marketing and brand teams.
• Progress over perfection – striving for quality, whilst delivering results in a time-pressured, fast-paced environment.
• Flexible and collaborative – working both within your team and with cross-functional partners to deliver outcomes.
• Positive approach with an inquisitive nature.
• Foreign language skills are advantageous, but not essential.

Intent

SharkNinja is growing rapidly, and we’re constantly searching for new talent. With this in mind, we hope to extend advanced employment offers to interns who thrive during their internships.

Application process

To apply, please submit an up-to-date CV and complete one of our research challenges.

Please submit research challenge to ciintern@sharkninja.com.

Research challenges:

Option 1

Choose one existing product from either our Shark or Ninja product ranges (links below). Using your research skills, identify consumer pain points with our product and present a short consumer insights report on these issues, identifying potential solutions to these problems.

Option 2

Choose one product from either our Shark or Ninja ranges. Using your research skills, adapt one of our products to solve for changing, future consumer behaviours. Please be clear about the problem you have identified and provide clear, impactful recommendations to develop your chosen product.

Option 3

Shark Ninja designs innovative products positively impact people’s lives every day in every home around the world. Using your research skills, identify a new national market that Shark Ninja could enter, providing insights into relevant national trends (e.g. cleaning cultures, or food and drink trends) and impactful recommendations to adapt our products to that market.

Application guidance

1. Please visit our websites to see our current Shark and Ninja product ranges.
2. Present your report in PowerPoint or PDF format – maximum of 5 slides or pages – this doesn’t include your CV.
3. There’s no need to include a covering letter, but a short ‘Profile’ on your CV can be useful.

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