Manager, Account Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account Management

Overview
Our mission at Mastercard is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions simple, safe, and smart. Our solutions help individuals, financial institutions, governments, and businesses function.

The US Specialty Financial Institutions team is responsible for cultivating and managing our cobrand partnerships. We collaborate across a constellation of businesses across the fintech ecosystem – from issuers to merchants to processors to startups – to solve real-world challenges and create incremental value.

We seek an Account Manager to not only lead day-to-day management and strategic growth of one of Mastercard’s largest and most complex global financial institution partnerships, including cobranded portfolios with leading consumer brands, but also a collection of leading retail brands. With a focus on cobranded financial products, this individual will provide consultative support to executive leadership at our customers while achieving business development objectives.

Role
In this high-profile, customer facing position, you will:
• Own and lead Mastercard’s relationship with assigned accounts, serving as a trusted advisor to senior client leadership on portfolio growth, economics, and long-term strategy
• Identify, shape, and execute strategic initiatives that drive measurable growth in spend, acquisition, and engagement across cobranded portfolios
• Maintain an up-to-date expert-level knowledge on both Mastercard’s and your customers’ businesses and industries.
• Translate payment and customer data into actionable insights that inform client decision-making and unlock growth opportunities
• Build relationships and trust throughout both Mastercard and customer organizations
• Lead or play a central role in commercial negotiations, aligning internal stakeholders and client priorities to deliver strong, sustainable outcomes
• Coordinate cross-functional Mastercard teams (product, marketing, analytics, loyalty) to deliver integrated solutions for the client

All About You
Candidates who match the following will likely succeed in the role:
• Experience in financial technology and / or management consulting
• Demonstrated ability to operate autonomously in high-stakes, ambiguous environments
• Strong emotional intelligence; comfortable speaking publicly as well as building meaningful relationships at both senior and junior levels
• Capable of understanding, distilling and working through complex business and technical challenges
• Proven track record of influencing senior stakeholders and driving complex initiatives to execution
• Confident in extracting insights across quantitative and qualitative data sources
• Experience with cobranded card programs, loyalty ecosystems, or large-scale FI partnerships preferred
• Willingness to travel up to 30%
• Location preferred DC to NYC corridor; open to remote

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $145,000 - $232,000 USD