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CIC is looking for a personable and organized individual to support our events program. This is an exciting, full-time opportunity for someone with at least 1-2 years of experience working in events. You will primarily work with the other members of the CIC MA Events team, but will also frequently engage with other internal CIC teams across Concierge, Operations, Marketing and Sales. Responsibilities may include coordinating event details, logistics, and flow, acting as an ambassador for event hosts and attendees, setting up and troubleshooting audio/visual (AV) equipment, arranging and resetting event furniture, keeping event spaces in good working order, coordinating with building management, cleaning staff, and security, engaging frequently with people in person, coordinating events for CIC members or staff, and leveraging event team tools such as Tripleseat, HubSpot, Eventbrite, and related platforms.
Does a well-coordinated gathering make you smile? Do you love organizing and preparing for people to come together for a shared interest? Do you enjoy meeting event hosts and helping them facilitate their events? If so, read on!
CIC is looking for a personable and organized individual to support our events program. This is an exciting, full-time opportunity for someone with at least 1-2 years of experience working in events.
YOUR DAY-TO-DAY WORK
You will primarily work with the other members of the CIC MA Events team, but will also frequently engage with other internal CIC teams across Concierge, Operations, Marketing and Sales.
Responsibilities may include, but are not limited to:
• Coordinating event details, logistics, and flow for event hosts and their guests, from the intake phase all the way through to execution, while managing tight deadlines and quick turnarounds. This includes vetting requests for fit, creating and issuing quotes, collecting payments, approving Certificates of Insurance, and ensuring all event details are communicated in a timely, clear manner in line with CIC policies.
• Acting as an ambassador for the event host and attendees by being an active supporter during your client’s events. This includes bringing an energetic approach to help support the host and confidently preempt and troubleshoot any issues that may arise.
• Setting up and troubleshooting audio/visual (AV) equipment used for events, livestream, podcast recording and hybrid event needs.
• Arranging event furniture to meet the needs of the event hosts and resetting the space after the event.
• Keeping event spaces in good working order, which includes keeping a well-provisioned, organized, and well-functioning stock of necessary supplies.
• Coordinating with building management, cleaning staff, and security to ensure spaces stay secure and clean.
• Engaging frequently with people in person, building relationships through conversation.
• Working alongside other Event team members to coordinate events for CIC members or staff, and contributing to projects which improve the client experience, training materials, or otherwise.
• Leveraging event team tools such as Tripleseat, HubSpot, Eventbrite, and related platforms to organize, promote, and analyze event performance metrics. This role will also support the creation of marketing emails and landing pages for community-based events hosted by CIC, with a focus on clear communication and audience engagement. In addition, we encourage you to stay informed on emerging trends and innovations within the events industry, identifying opportunities to enhance the reach and impact of your events.
• Other work as needed and informed based on worksite, client or community base, and Events leadership.
Work hours: The events we curate and support are as dynamic as our Events team and require a candidate who is flexible and excited to work outside of the standard 9-5 as needed. At CIC Massachusetts, events run anytime between 8:00 am and 9:00 pm EST, Monday to Friday. Our Event Coordinators are generally on-site for 8 hours within that time frame, although shift timings may vary from day to day and week to week. This role will be required to support a weekend event about once a month.
Physical activities on the job: Frequent use of hands for fine motor work and mid to full vision. This position regularly includes hosting events in our spaces, necessitating moving around our spaces and lifting/moving AV equipment, tables, and chairs. This position also requires significant time working on a computer and navigating between different documents and platforms.
ABOUT YOU
You are a service-minded individual who is accountable, clever, energetic, enthusiastic, and able to work independently.
More specifically, you are:
• Personable and naturally enjoy helping others.
• Detail-oriented and organized with solid time management and project coordination skills.
• Able to see around corners and anticipate the needs of our clients.
• An excellent communicator and listener, both in writing and verbally.
• Knowledgeable about AV equipment and ready to develop expertise for new and emerging technologies.
• A connector, one who is eager to connect with others and make connections between others.
• Unflappable in busy situations — this role may require supporting multiple event hosts at once.
• Comfortable with uncertainty and last minute changes, while also being comfortable asking for help.
• Creative and enjoy brainstorming ways to build an engaged community and provide fun experiences.
• Experimental and resourceful, able to identify and offer suggestions to solve persistent problems and anticipate future challenges.
• Adept at cultivating and maintaining client relationships, driving repeat business and fostering long-term connections.
• Results-driven, consistently meeting or exceeding targets for event attendance, revenue generation, and participant satisfaction.
• Committed to work that you consider “mission” based. You will see your work as an opportunity to make a powerful contribution to a larger effort in the startup, technology, and innovation ecosystem.
• Able to work and excel in a self-directed and autonomous role. You may be staffing events when most other CIC staff members are assisting with other events or have gone home, and a supervisor will not be onsite after 5:00pm. We are looking for someone who thinks critically and is able to respond thoughtfully in the moment.
• Excited about the innovation and collaboration happening within Greater Boston’s startup community, and eager to become a key member of it!
YOU HAVE
• A bachelor’s degree or equivalent professional experience.
• 1-2 years of professional events experience.
• The availability to work as early as 8:00 am and as late as 9:00 pm. Shifts will be eight hours long and are set three or more weeks in advance. Your flexibility is required as the schedule may be adjusted with advanced notice based on clients' needs.
• Availability for and willingness to work on some weekends.
• A natural interest in helping and supporting others.
• An interest in a long-term role; we are a growing company, and we like to hire people who can grow with us.
If you don't meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter.
OUR OFFER
• Starting compensation is $55,000/year.
• 100% company-paid premium healthcare and dental benefits.
• 100% company-paid long- and short-term disability, and life insurance.
• 401k (must be 21+).
• Three weeks of vacation (more with seniority) plus thirteen holidays from the start.
ABOUT CIC
CIC builds and connects thriving innovation communities around the world. Founded in 1999 in Cambridge, MA, we were one of the first companies to offer flexible office space and coworking. We manage a global network of innovation-focused workspace, laboratories, and event space across North America, Europe, and Asia, and continue to expand globally.
ABOUT CIC CAMBRIDGE
CIC Cambridge is located in the heart of Kendall Square in Cambridge, Massachusetts. The campus includes One Broadway and 245 Main Street, steps from the Kendall Square MBTA Red Line stop. We offer private offices, coworking desks, meeting rooms and event-spaces with flexible membership terms. Our space is home to startups, accelerators, and the innovation arms of major companies. The community benefits from proximity to elite research institutions (e.g., Massachusetts Institute of Technology, the Broad Institute) and major corporate neighbors.
Learn more about us here.
ABOUT CIC EVENTS
CIC hosts dozens of events every month at our event spaces in Cambridge’s Kendall Square and Boston’s Financial District. Our Events team acts as venue coordinators for our spaces and leads community event programming for our members. Events hosted at CIC range from networking nights to all-hands meetings to coffee klatches and everything in between.
WHO WE ARE
At CIC, our values aren't a poster on the wall - they shape how we work, how we hire, and how we show up for each other every day. You'll hear about them throughout our recruitment process:
CIC is committed to building teams that reflect the fabric of the cities we support. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation please let us know. We are proud to be an equal opportunity employer.