Specialty Product Manager, Global Diagnostics

States considered: Parsippany, NJ preferred. Open to US Remote.

Role Description

POSITION SUMMARY

• Accountable for assigned products, owning the product roadmap, vision, and strategy from cradle to grave, including budget guidance
• Bring strong project leadership capabilities to coordinate cross-functional work, maintain momentum, and drive execution of roadmap priorities
• Incorporate inputs from subject matter experts (SMEs) on a Cross Functional Product Team (CFPT) to define problem statements and prioritize product backlog
• Lead the CFPT and sub-teams in product break-fix needs, constant maintenance, performance improvements, and delivering enhancements and innovations that create long-term customer value
• Able to influence colleagues, stakeholders, and key executives through the use of data and logic
• Attune to customer needs in veterinary medicine and their experience using our diagnostic products to be better positioned to delight our customers and improve animal health with product features

POSITION RESPONSIBILITIES

Define problem statements and product vision + strategy, and maintain product backlog by:

• Conducting continuous product discovery, which is a sustained practice of experimentation and customer conversations to inform product development decisions, which is key to being acknowledged as a Voice of Customer (VOC) expert
• Aligning with Commercial teams on product financial and strategic goals
• Knowing the product users, product operations, and connecting the two into clear product requirements; this includes an in-depth understanding of veterinary needs and best practices within animal hospitals
• Monitoring product performance and Key Performance Indicators (KPIs)
• Providing ROI assessments for projects and understanding when to make tradeoffs in investing between projects and features
• Bringing on-the-ground feedback into the product backlog with a long-term strategy in mind
• Putting emphasis on continuous improvement and prioritization
• Delivering on open items in product backlogs with a planned release schedule

Lead CFPT and sub-team collaboration by:

• Guiding empowerment of these CFPTs to make key decisions
• Assigning team-level Objectives and Key Results (OKRs)
• Working effectively with other functions within Zoetis, which includes team building, facilitation, giving and receiving feedback, and promoting psychological safety
• Clearly communicating priorities, decisions, and next steps to keep projects moving forward
• Owning meeting cadence, agenda discipline, tracking, and follow-through across teams
• Identifying and leveraging team members to come up with creative solutions to solve customer problems, and understanding that consistent innovation is the result of each product team member contributing their passion and their ideas
• Holding teams accountable to results and not being afraid to sign up for these results
• Being the VOC

Be an internal advocate, product expert, and product evangelist:

• Driving all facets of product experience in new product launches across global markets, supporting customer, colleague, and company preparation efforts, and helping transfer materials and expertise to the commercial and medical teams
• Communicating regularly with Commercial, Medical, and Support teams on product update and deployment plans, including creating documentation needed to assist with training and service
• Tracking industry trends and the competitive landscape
• Operating as product owner in the ZTD software release process
• Working with a network of research veterinarians and/or experts in a variety of veterinary disciplines
• Partnering with Zoetis Business Development (BD) and GMS External Supply/Procurement to negotiate or re-negotiate agreements, if applicable to the product

ORGANIZATIONAL RELATIONSHIPS

 We empower our product teams to create value and solve hard problems in ways that our customers love, yet work for our business.  Our product teams are cross-functional and durable, generally comprised of the Product Manager leading and partnering with key functions at Zoetis, including Global Commercial (Marketing, Support, and Sales) & Medical, VMRD (Zoetis Research & Development), ZTD (Zoetis Tech & Digital), and GMS (Zoetis Global Manufacturing and Supply) teams, along with partner OEM development (if applicable).

RESOURCES MANAGED

Financial Accountability

Accountable for the business viability of the product, including, but not limited to, revenue and costs to build, sell, and market your product, operating within the laws of the countries you sell in, holding up end in partnerships/agreements (if applicable), and fitting within the brand promise of the entire company’s offerings.  In addition, the product manager will lead the development budget planning process across the organization for the product(s) assigned.

EDUCATION AND EXPERIENCE

Experience:

• 3+ years in Product Management, product development role, or equivalent industry experience
• Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing
• Proven ability to engage with SMEs and company leaders in a constructive and collaborative relationship

Education:

• BA/BS degree in a scientific discipline or business
• MBA, DVM, PhD or other advanced degree preferred, but not required

TECHNICAL SKILLS REQUIREMENTS

Skills/Traits:

• Action-oriented: “can do” and “does do” attitude; authentically engaged with people and situations with high energy and proactive problem-solving acumen
• Displays empathy and curiosity: demonstrated deep commitment to internal colleagues and customers; loves getting to the “why” and is open to new ideas
• Passionate, enthusiastic, and storytelling: be the fuel that inspires colleagues and drives contagious excitement for the product
• Team player: loves being part of a team, both leading and serving
• Accountable with a global mindset commits to stretch goals and delivers; holds self to highest performance standards; takes ownership for mistakes; delivers tough messages directly
• Humble and hungry: confidence without arrogance; driven to continually improve regardless of prior successes or failures
• Operational rigor: holds project plans, tracking, status and documentation to a high standard
• Demonstrates strong organization abilities: attention to detail, effective time management, active listening, concise communication and writing skills, and great follow-through

This position could also require supporting vendor relationships and travel both domestically and internationally (up to 20%).

The US base salary range for this full-time position is $93,000 - $151,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

This position is also eligible for short-term incentive compensation. This position is also eligible for long-term incentives.

In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.

 Visit zoetisbenefits.com to learn more.

Full timeRegularColleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.