Senior Software Engineer, Customer Growth

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Neighborhoods Team

The Neighborhoods team is on a mission to transform how customers interact with Thumbtack by leveraging hyper-local social proof and community-driven insights. We are building the foundational experience that connects homeowners through their shared service needs, turning property care into a collective, transparent journey. Our goal is to empower users to be proactive in caring for their homes by surfacing relevant, real-time service activity in their immediate area, ultimately fostering a more engaging, trust-based marketplace.

The challenge

Homeowners often face their biggest projects in isolation, with guidance separated from action. Our vision is to bridge this gap, transforming home care from a solitary task into a collective, transparent journey. The Neighborhoods team is redefining how homeowners make decisions by surfacing hyper-local social proof—connecting them to the pros their neighbors already trust and recommend.

Your challenge is to build the platform that enables this paradigm shift. You will be responsible for creating the foundation that makes "knowing who my neighbors use" a reality, balancing rapid innovation to validate these new behavioral signals with the technical discipline to build a scalable, trusted experience. You will be at the forefront of pioneering a new era of home care, where every project feels like a neighborhood-powered collaboration.

What you’ll do

• Drive engineering projects to completion, with a tenacious focus on the business impact of those projects. Skilled at prioritizing tasks to deliver on goals with a sense of urgency.
• Execute new ideas quickly and effectively on the backend while also being a resource to other teams and engineers.
• Willing, when necessary, to solve tough technical problems at any level of the stack, and be persistent in getting to the solution.
• Work collaboratively with cross-functional teams such as Product and Design to plan and execute on engineering projects.
• Work on large projects and lead small teams of engineers.

In order to be successful, you must bring

• Minimum of 5+ years of experience in software engineering.
• Fluent in at least one major programming language and would be able to switch between multiple languages. We mainly use Go, Python, Php, with Swift, Kotlin and Java for our mobile apps.
• Solid experience building software on top of relational databases such as Postgres or MySQL.
• Write high quality, maintainable, testable code.
• Curious, data-driven, and a critical problem solver. Break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products.
• Experience leveraging AI coding-agents to deliver production software.
• Experience supporting and maintaining production software platforms.

Expected salary ranges

• For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $210,800.00 - $272,800.00.
• For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $189,600.00 - $245,300.00.
• For candidates living in all other US locations, the expected salary range for this role is currently $179,400.00 - $232,100.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.