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Arc'teryx is seeking a Senior Specialist for Ecommerce Operations in Korea. This role focuses on translating strategy into action to meet growth expectations and build best-in-class ecommerce operations. You will work cross-functionally to improve fulfillment, carrier services, returns, and enhance the overall guest experience. The position also involves ensuring Korean business requirements are reflected in regional and global operating models and transformation initiatives.
Your Opportunity at ARC’TERYX:
As the Ecommerce Senior Specialist for Arc’teryx Korea, you will be responsible for translating our ecommerce operations strategy and other ecommerce goals into action to meet our ecommerce growth expectations. You will lead and execute multiple projects to build sustainable, best-in-class ecommerce operations that are consistent with Arc’teryx values and deliver an ecommerce experience that is congruent with Arc’teryx premium branding.
You will work cross-functionally with various departments to improve our ecommerce fulfillment processes, carrier services, unboxing experience, returns, and other operational processes that will enhance the overall guest experience and operational efficiency. You will also play a key role in ensuring Korea business requirements are effectively reflected in regional and global operating models, systems, and transformation initiatives.
Meet Your Future Team:
The Korea Ecommerce team is responsible for developing and operating Arc'teryx Korea's ecommerce channel and key consumer-facing digital touchpoints. It is a high-performing team responsible for direct-to-consumer ecommerce (strategy & operations), digital marketing (CRM & paid), digital analytics, digital user experience, digital merchandising, and digital product content.
The team partners closely with local cross-functional teams, as well as regional (APAC) and global teams, to ensure that Korea business needs are effectively reflected in the operating model and future roadmap.
If you were the Ecommerce Operations Specialist for Arc’teryx Korea now, here are some of the core activities you would be doing:
Required Qualifications
Preferred Qualifications
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
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