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Springboard is seeking a Residential Counsellor for their Developmental Services program in Toronto, Ontario. This role involves providing support, counselling, and life skills facilitation to males aged 18+ with developmental disabilities or dual diagnosis. Responsibilities include crisis management, health and safety, and administrative duties. The position requires a Post-Secondary diploma/degree in the Social Services field and a minimum of two years of relevant experience. This is a full-time contract position.
ABOUT US
Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.
WHO WE ARE
People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.
We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.
THE OPPORTUNITY (Internal Applications Only)
Job Class
Union
Department
Developmental Services Homes
Location
FDH - Toronto ON
Status
Full-Time, Contract (until October 5, 2026)
Pay Rate
$56,956.77
Vacancy Number
DS-U26-29
Number of vacancies
1
Available
Immediately
Hours/Shifts
Tuesday, Wednesday, Thursday, Friday, Saturday: 0800hrs -1600hrs
Schedules are subject to change based on operational needs.
At Springboard, we are always on the lookout for talented individuals to join our team and we encourage you to submit your resume and application for future consideration. We review resumes regularly and when an opportunity arises, we will reach out to you to discuss the details. Don't miss out on the chance to be a part of our dynamic team and submit your application today!
Our Developmental Services residential programs provide home life skills training and transition planning to males with developmental disabilities/dual diagnosis, 18 years of age, and older. The position encompasses supports, and counselling, life skills facilitation, safety and security, crisis management, administrative, clerical, and facilities up-keep duties.
WAYS YOU CAN CONTRIBUTE
o Attend to crisis situations using a variety of strategies that reinforce positive behavior and identify before, during, and after behavior through the appropriate collection of objective and accurate information.
o Address or resolve issues and follow applicable policies and work procedures consistently including but not limited to the principles of reinforcement, safe management techniques in case of crisis or when dealing with challenging behavior.
WHO YOU ARE
Education/Experience
o Working directly with individuals with a developmental disability or dual diagnosis
o supports and counselling, life skills facilitation, community supports and safe management
o With a thorough understanding of the Social Inclusion Act and the Act for the Supports of Persons with Developmental Disabilities (2008).
Skills/Abilities
o Flexibility – Recognizes when and why an approach is not working and changes it
o Change Influencer – Builds the interest of others into change messages
Nice to Have’s: Ability to communicate in French verbally and in written form
APPLY
Thank you for your interest in working with Springboard.
Completion of satisfactory, professional references, background checks, and proof of education are requirements of employment.
Internal Applications only. The deadline for applications is July 15, 2026. Please submit your cover letter and resume in a single document. You must also include the vacancy number in the subject line of your email when applying.
Resumes received after the above-stated deadline will be considered at the discretion of the hiring supervisor. No phone calls please. Thank you for applying.
AI in our Hiring Process: We use an application tracking system with AI-assisted tools to help us stay organized and review applications efficiently. While technology supports the process, it never replaces human judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people — not AI.
Springboard values the diverse skills and experiences and is committed to an inclusive and accessible environment. Accommodations are available throughout the recruitment process upon request.
