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Phoenix is seeking a Senior Product Designer to lead the next generation of their design system and visual language for both the Phoenix and Raven brands. This high-autonomy role involves crafting exceptional patient-centered digital experiences for web and mobile products, ensuring visual consistency, and operating at the intersection of design and technology. The ideal candidate will champion AI-assisted design-to-code workflows, collaborate closely with engineers and UX designers, and translate complex healthcare problems into clear design solutions. Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian.
Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down barriers to care, empowering patients to take control of their health with personalized treatment options and the guidance of licensed providers.
If you thrive where big ideas turn into real impact, you'll fit right in here. We're a team of creative problem-solvers who move deliberately and collaborate in person, because we think the best work happens that way. At Phoenix, you'll find autonomy over your work, people who care about each other's success, and a mission that's making healthcare better for Canadians.
We’re looking for a Senior Product Designer to join us at a pivotal moment. You’ll take ownership of the next generation of our design system and visual language — across both the Phoenix and Raven brands — with significant responsibility over craft, direction, and execution. This is a high-autonomy role with high expectations — the kind of environment where great designers thrive.
You’re equally comfortable in the details of a component and zooming out to consider brand expression, motion, and systemic coherence. You care about how AI is changing the design-to-code pipeline and want to be at the front of that shift. And above all, you want to design things that genuinely improve people’s lives.
Craft experiences that patient’s love
Evolve and own our design system
Operate at the intersection of design and technology
Ship alongside great people
You thrive in iterative environments where the brief evolves alongside the product. You’re energised by the challenge of taking something good and making it significantly better — and are comfortable making confident decisions with incomplete information. You operate independently, hold yourself to a high standard, and bring others along with you through clear communication and well-documented thinking.
This is a role defined by shipping. You work shoulder-to-shoulder with UX and Engineering in a tight loop. Endless review cycles and internal spinning aren’t your speed. You’d rather get something well-crafted into the world and learn from it. If the idea of your work reaching real patients, on real devices, on a regular cadence genuinely excites you, you’ll fit right in here.
This is not a role for someone who needs everything defined in advance. It’s for someone who defines things.
Thank you for your interest in joining the Phoenix team! While we are lucky to attract a high level of interest in each of our roles, only candidates selected for an interview will be contacted.
Phoenix is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Phoenix will provide accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.
Phoenix uses artificial intelligence (AI) to help review applications and screen resumes during the early stages of our hiring process. These tools assist our recruitment team, and all final hiring decisions are made by real people — not by automated systems.
Phoenix will only contact applicants using a @phoenix.ca email address or a verified LinkedIn account. We encourage applicants to be vigilant in responding to inquiries from unverified sources.