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Customer Support | Cruise Specialist

Destinationknot
Global·Full Time·Remote·Travel & Tourism·Entry
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Summary

We are looking for a detail-oriented Cruise Travel Specialist to assist clients in booking memorable seaside experiences. You will help travelers find their ideal itinerary, from luxury cruises to family adventures, and recommend cruise lines, ships, and plans. Responsibilities include coordinating travel, booking excursions, and tracking promotions while maintaining expert knowledge of cruise lines and destinations.

Required Skills

Ocean CruiseCruise LinesRiver Cruise

Details

Salary
$20,000 – $65,000/yr
Posted
Jun 29, 2026

Description

Job Title: Cruise Travel Specialist
Location: Remote

Overview
We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.
Job Title: Cruise Travel Specialist
Location: Remote

Overview
We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.
Key Responsibilities::
  • Recommend cruise lines, ships, and itineraries based on client preferences.
  • Coordinate pre- and post-cruise travel, including flights and hotel stays.
  • Book specialty dining, excursions, and onboard experiences.
  • Track promotions, upgrades, and loyalty program benefits.
  • Maintain expert-level knowledge of major cruise lines and destinations.
    • What You Bring::
  • Prior experience booking or selling cruises (preferred).
  • Strong knowledge of ocean and river cruise options.
  • Ability to work independently and stay organized.
  • Excellent customer service and upselling skills.
    • Benefits::
  • Remote role with flexible scheduling.
  • Cruise-specific travel perks, FAM trips, Hotel & Resort discounts
  • Access to exclusive industry tools and support from a dedicated team.