The Trade Operations Specialist

The Trade Operations Specialist is responsible for the efficient and accurate processing of client transactions, ensuring compliance with all internal and external requirements. This role demands a high level of attention to detail, adherence to regulatory mandates, and continuous interaction with clients and internal teams.

Key Responsibilities

• Client Transaction Processing:
  • Timely and accurate processing of all types of client transactions (e.g., order entry, trade confirmation, settlement processing).
  • Verification of the correctness and completeness of documentation related to transactions.
  • Interaction with counterparties and internal departments to ensure seamless transaction execution.
• Client Interaction:
  • Prompt response to client inquiries and provision of necessary information within established Service Level Agreements (SLAs).
  • Resolution of issues and problems related to transactions, ensuring a high level of client satisfaction.
  • Maintaining professional and courteous communication with clients.
• Adherence to Policies and Procedures:
  • Strict adherence to all corporate policies, industry standards, and regulatory requirements.
  • Ensuring that all operations comply with departmental and company internal procedures.
  • Participation in audits and reviews, providing necessary information.
• Execution of Manager's Assignments:
  • Timely and high-quality execution of tasks and assignments given by the direct manager.
  • Proactive communication with the manager regarding task status and potential risks.
• Participation in Departmental Processes:
  • Active participation in improving operational processes, identifying, and proposing solutions to enhance efficiency and reduce risks.
  • Collaboration with other departments (e.g., Compliance, Risk Management, IT) to ensure a comprehensive approach to operational activities.
  • Involvement in the training and development of new team members.

Education:

• Bachelor’s/University degree or equivalent experience

#LI-AM14

------------------------------------------------------

Job Family Group:

Operations - Transaction Services

------------------------------------------------------

Job Family:

Cash Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.