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DEPT® is seeking an Executive Director, Client Partnership for their West Coast team. This senior leadership role is responsible for driving growth, performance, and innovation in strategic client relationships. You will act as a trusted advisor to senior client stakeholders, guiding them through marketing, experience, and technology transformation. The role involves leading account strategy, expanding DEPT's capabilities within client portfolios, and ensuring strong financial performance. Success requires strong commercial instincts, strategic thinking, curiosity, and end-to-end agency lifecycle expertise.
WHY DEPT®?
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
THE ROLE:
Executive Director, Client Partnership at DEPT® are senior leaders responsible for driving the growth, performance, and innovation of strategic client relationships.
You serve as a trusted advisor to senior client stakeholders, helping them navigate complex marketing, experience, and technology transformation challenges. You combine strong commercial instincts with strategic thinking, ensuring that the work we deliver drives meaningful business impact.
Executive Directors lead clusters of accounts and are responsible for shaping account strategy, expanding DEPT’s capabilities within their client portfolio, and ensuring strong financial performance.
You bring a clear point of view to clients and internal teams alike, and are able to “hold court” with senior stakeholders while connecting brand, experience, data, and technology into a coherent growth strategy.
Success in this role requires curiosity, strong commercial leadership, and the ability to operate end-to-end across the agency lifecycle; from defining opportunity areas and shaping strategy to building operating models and expanding scope over time.
Most importantly, Executive Directors build trust with senior clients, and set the tone for excellence in how DEPT operates.
WHAT YOU’LL DO:
The Executive Director role combines client leadership, commercial ownership, growth strategy, and organizational leadership.
CLIENT LEADERSHIP & STRATEGIC PARTNERSHIP
ACCOUNT GROWTH & COMMERCIAL PERFORMANCE
EXPERIENCE & TRANSFORMATION LEADERSHIP
CROSS-FUNCTIONAL LEADERSHIP
TEAM LEADERSHIP & CULTURE
OPERATIONAL EXCELLENCE
WHAT YOU BRING:
WHAT DO WE OFFER?
We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:
WE SUPPORT YOU BEING YOU:
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
#LI-Hybrid #LI-Remote
The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.
