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Chanel is seeking a Watches and Fine Jewelry Advisor for its Melbourne boutique. This role involves showcasing luxury watches and fine jewelry, building client relationships, and providing an exceptional customer experience. The advisor will focus on customer recruitment and retention, requiring deep product knowledge, excellent communication, and a passion for luxury goods. Experience in the luxury or jewelry industry is preferred. The position offers opportunities for development in luxury retail and client service.
Chanel is a world leader in creating, manufacturing, and distributing luxury products including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewelry, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.
We are currently recruiting a Watches and Fine Jewelry Advisor for our Melbourne location. This role will showcase the Chanel Watch and Fine Jewelry category and work in client development across the category. An interest and demonstrated experience in High Jewelry will be highly regarded.
ABOUT THE ROLE
The Watch and Fine Jewelry Advisor (WFJA) is responsible for providing a luxury customer experience to achieve the mission of the brand. You will be dedicated to engaging the Fashion and Watch and Fine Jewelry consumer of today and tomorrow, developing the relationship between client and brand and providing unsurpassed service to all our clients.
WHAT IMPACT CAN YOU CREATE AT CHANEL
As a Watch and Fine Jewelry Specialist, you will sell a style and a dream, building emotional connections with customers by understanding their needs, offering relevant recommendations, and inspiring them to discover the allure of Chanel Timepieces and Fine Jewelry. Your passion for luxury watches and fine jewelry and commitment to excellence will elevate the boutique's reputation and enhance the overall customer experience.
YOU ARE ENERGISED BY
Providing the ultimate in luxury customer experience to both internal and external customers with a focus on customer recruitment and retention. Success in this role requires luxury timepieces and fine jewelry knowledge, excellent customer service skills, and the ability to thrive in a fast-paced, client-centric environment. You should enjoy building relationships, working collaboratively with a diverse team, and staying updated on industry trends and product offerings.
WHAT WILL YOU DO?
WHAT YOU WILL BRING
WHAT CHANEL CAN OFFER YOU
In this position, you will have the opportunity to further develop your skills in luxury retail and client service, through career planning resources, development through formal training programs (in-house and externally), coaching and more.
Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programs, learning and development opportunities, and parental leave for all parents globally.
We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.
