Senior Operations Manager (Prototype Studio)

Job Description

Join our innovative Prototype Studio in Play Discovery which provides the Product and Marketing Development teams with tools and materials needed to create and test their amazing ideas and concepts. We are seeking a Senior Operations Manager to help streamline our operations, enhance our team's efficiency and take ownership of key initiatives.

Could you be the right fit for this amazing opportunity? join the LEGO Group’s Play Discovery Team in the Creative Play Lab. Where days are filled with seeking out new ways to find the magic and refining the very definition of enjoyment in truly immersive ways.

Responsibilities

Operational Leadership & Process Excellence

• Design, implement and continuously optimize operational processes across software, hardware, prototyping and fabrication workflows.
• Build structure and clarity in a fast moving, ambiguous and highly experimental studio.
• Establish and maintain clear process documentation.
• Manage the creation and upkeep of compliance frameworks.

Project & Programme Management

• Oversee planning, resourcing, scheduling and any cross team dependencies across multiple agile project initiatives.
• Build visibility and transparency into all project stages using effective tooling (eg. Sharepoint, Jira, Confluence).
• Drive continuous improvement across workflows for our Machine Workshop, Graphic Lab, TechLab, 3D print, MakerLab and Element Stock, to enable fast prototyping.
• Provide weekly leadership status reports on all studio activities and resourcing.

Studio Operations & Team Enablement

• Manage day to day operations across a multidisciplinary team.
• Introduce and uphold high standards of operational discipline, clear communication, concise documentation and any required decision tracking, Co-ordinate all team logistics, travel, and events.
• Own the internal comms, sharing monthly newsletters company wide.
• Track budgets & report on spending.

Supply Chain/Vendor/Procurement Management

• Manage vendor relationships and approved vendor list.
• Evaluate suppliers for reliability, cost, lead time and compliance requirements in cooperation with the Procurement team.

Leadership & Culture

• Advocate for operational excellence while empowering creative, technical and engineering teams to move fast without friction.
• Bring calm, clarity and structure to a high speed innovation environment.

Requirements

• Significant operational, production or programme management experience within prototyping, hardware, product development or innovation labs.
• Strong understanding of supply chain and manufacturing workflows and compliance.
• Demonstrated ability to implement and scale operational systems, documentation and compliance structures.
• Experience across digital & software project roll-outs.
• Excellent organisational and process building skills.
• Confident running complex project initiatives with multiple stakeholders.
• Strong written documentation skills, with excellent attention to detail.
• Skilled in workflow tools (Jira, Confluence or similar).
• High level analytical and problem-solving skills.
• Confident self-starter, able to shape and own the operations without waiting for direction.
• Calm and structured approach, with excellent communication skills.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.