Senior Technical Instructor

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the role

The technical instructor will be responsible for classroom and virtual delivery of Kong technical training. You will be working at a hectic and fast-paced startup as a member of the education team. This team is responsible for creating and delivering both online and instructor-led training to Kong customers and partners.

Above all, you’ll be acting as a stellar teammate for the rest of Kong.

What you’ll be doing

• Working with a diverse team of people from all over the world
• Deliver in-person and virtual instructor-led training offerings to diverse audiences including engineers, solutions architects, managers and operations personnel
• Managing training sessions, addressing any issues that arise and keeping learners on track
• Developing and optimizing curricula and associated training materials to support our internal and external training needs
• Analyzing customer training requirements
• Maintaining current knowledge of relevant technology as assigned

What we are looking for

• Show passion and determination about technology
• Enjoy working with others and collaborating
• Self-awareness and strong communication skills are a must
• Thrive in an agile work environment that requires flexibility and self-direction
• Excellent organization, time management, and attention to detail
• Proven ability to meet deadlines and prioritize multiple projects and deliverables
• Prior experience in API management preferred
• Proficient in Linux environments including Cloud and Development tooling
• 5+ years developing curriculum for technical or software training courses including instructor-led materials, self-paced e-learning modules, and job aids
• Ability to cater to multiple learning methods and to match the appropriate methods with the subject matter and audience
• Experience working with a content management system, knowledge base, and/or online reference for learning
• Can explain the benefits of using APIs and API governance clearly and concisely to both technical and non-technical stakeholders
• Ability to travel to customer and Kong locations as-needed

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About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.