About Us
At Bezos, our vision is to Deliver Happiness - for our team, for end consumers, for the e-commerce brands we serve, and for our logistics partners. We're the fulfilment partner for scaling e-commerce brands: one platform and one team handling fulfilment across a global fulfilment network, spanning the UK, Europe, North America and Australia. We give growing brands enterprise-grade logistics without the enterprise-grade complexity. The way we scale that promise without scaling cost is AI - which is exactly what this role owns. We're a fast-moving, AI-native, Series A startup that will almost double our business in 2026.
The Mission: What You Will Achieve
You will work closely with the Founder-CEO as the person he hands the hardest, least-defined problems to - trusting you to run them to ground and come back with an answer or an outcome. One week you’re building the financial model that goes to the board; the next you’re standing up a new operational process, running a hiring search, or writing the memo that decides which market we enter next.
Your mission is simple to state and hard to do: take work off the founder’s plate and make the company move faster. You will multiply the Founder-CEO across strategy, operations, finance, and hiring, spotting what’s falling through the cracks, owning it end-to-end, and either fixing it yourself or building the process (or hire) that fixes it for good. This is the role for someone who wants a front-row seat to how a company is actually built, and who earns their scope by delivering.
This is a hands-on, high-trust, high-ownership seat in a startup. You’ll work directly alongside the Founder-CEO, learn the business from every angle, and use AI tools (including Claude) to out-work and out-analyse teams many times your size.
Core Pillars of Success
- Own the founder’s priorities: Take the Founder-CEO’s most important, ambiguous problems and drive them to a decision or a done outcome, with minimal hand-holding.
- Analyse & decide: Build the models, the business cases, and the board/investor materials that turn a messy question into a clear recommendation. Bring the rigour, bring the answer.
- Execute across functions: Step into whatever needs an owner: operations, finance, hiring, a new product line, a partner negotiation - and run it until it’s stable enough to hand off.
- Build the machine: Turn one-off firefights into repeatable processes, playbooks, and AI-assisted workflows so the same problem doesn’t come back to the founder.
- Be a force multiplier: Give the Founder-CEO leverage: prep the meetings, drive the follow-ups, chase the loose ends, and make sure nothing important is dropped.
In Your First 90 Days, You Will
- Learn the business end-to-end: the platform, the unit economics, the seller journey, and how every function actually runs
- Take full ownership of 2–3 problems the founder hands you, and drive each to a decision or a done outcome
- Build a piece of decision-critical work - a model, a business case, a product, or board material - that the Founder-CEO acts on in a real decision
- Automate a recurring founder task with AI, handing the Founder-CEO back hours for what
Who You Are: Skills & Experience
Non-Negotiables:
- 2-4 years at a top-tier strategy consultancy or top investment bank. This is the profile we’re hiring for.
- Exceptional analytical horsepower: You build clean, defensible financial models and business cases, and you’re fluent in a spreadsheet.
- Structured problem-solver: You break an ambiguous problem into parts, get to the “so what”, and come back with a recommendation, not just analysis.
- Outstanding communication: You write a crisp memo and hold your own in a room; you can make a complex thing simple.
- High agency & ownership: You take a problem and run with it. You’d rather ask forgiveness than permission, and you close the loop every time.
- Bias to action over polish: You move fast, ship the 80%, and iterate. Analysis paralysis is a dealbreaker.
- AI-native & tech-comfortable: You already use AI tools to work faster, and you’re excited to build with them, not just consume them.
- Thrives in ambiguity: High-energy, low-ego, comfortable with a fast pace and shifting priorities.
Bonus Points (Nice to Have):
- Startup, scale-up, or founder-adjacent experience (chief-of-staff, founder’s associate, ops, VC/PE)
- Exposure to e-commerce, logistics, supply chain, or marketplaces
- Hands-on with modern AI tooling (Claude, ChatGPT, automation platforms) beyond chatting
- A strong academic record from a leading university
- A side project, company, or something you built and shipped yourself
- A front-row apprenticeship in company-building, working directly with a Founder-CEO (ex-Bain, ex-JPMorgan, ex-Amazon Logistics)
- Real ownership and unusually fast scope: the ceiling on this role is set by what you can deliver, not your years of experience
- A credible path into a leadership seat as the company scales
- An entrepreneurial, fast-paced, AI-native, and genuinely fun place to work
- We are a remote-first company and meet in person a couple of times a month.
- 25 holidays + 8 bank holidays
- Mental health support through Spill, and a free Headspace subscription.
