***Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.***
***As this position in based in the United States, the job description is available in English only.***
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Communications Manager – Resident Shows
Sales, Marketing and Communications
Full-Time Position
We are looking for a Communications Manager to be a leader on the PR, communications and social media for resident shows with Cirque du Soleil Entertainment Group (“CDSEG”). The main objective of this role is to promote shows to local, regional, national and international markets through PR and social media strategy in collaboration with Sales and Marketing teams. The ideal candidate will have excellent interpersonal and communication skills, knowledge of the market and professional social media expertise.
The Communications Manager will have the opportunity to:
- In collaboration with the Senior Manager of Communications and Director of Marketing & Sales, develop PR and Social Media strategies.
- Prioritize and build strong relationships with MGM Resorts and Treasure Island Hotel & Casino counterparts, participating in ongoing meetings while ensuring content and programs are reviewed by partners, as required.
- Monitor the effectiveness of PR and Social Media efforts while proactively recommending new initiatives to achieve CDSEG Las Vegas’s KPIs. Where possible, set up metrics to receive direct feedback from customers.
- Lead the execution of all approved PR and Social plans for CDSEG Las Vegas to include content development and distribution (photo and video shoots), media pitching and hosting, creation of press releases and press kits, influencer programs.
- Coordinate and staff media and PR events on and off site, communicating with partners and media as well as CDSEG Las Vegas show teams and Artists, ensuring show operation resources are available where needed and appropriate to execute. Facilitate media training for spokespeople.
- Continuously deliver on expectations of partners, senior management and internal departments through clear, concise communication. Highlight successes, sharing results.
- Work with the show’s Marketing and Sales Managers to develop strategies to capitalize on opportunities and achieve revenue, occupancy, average ticket price goals and other KPIs.
- In collaboration with the Marketing Manager, support direct Marketing initiatives.
- Manage crisis communications with all necessary parties, under the direction of the Senior Manager of Communications.
- Oversee external agencies and vendors, as applicable.
- Complete other job-related duties as assigned.
What does it take for this role? The following hard skills are the basics of what’s needed to be successful in this position:
- Bachelor’s degree in marketing, Communications or a related field;
- At least six years of previous experience in Entertainment Marketing, advertising or agency experience;
- Previous experience and developed knowledge Experiential Marketing;
- Working knowledge of Microsoft Office software (Excel, Word, Outlook, etc.);
- Ability to create and maintain solid business relationships, both internally and externally, to promote and encourage a positive and productive work environment;
- Strong knowledge of Social Media platforms such as YouTube, Facebook, Twitter, Instagram, Tiktok and LinkedIn, etc.;
- Excellent communication, written and spoken, negotiation and presentation skills;
- Ability to multi-task and work with ambiguous tasks that require strong analytical and organizational skills;
- Previous experience in driving ticket sales and/or revenue is preferred;
- Availability to work nights, weekends and holidays; travel as required, sometimes internationally;
- Ability to perform the essential functions of the job including, but not limited to: crouching, kneeling, standing, lifting, sometimes for extended amounts of time; lifting at least 50lbs unassisted, etc.; Full list of essential functions will be sent in the offer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions;
- Fluent in English, both written and spoken;
- Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one’s identity and work authorization.
Our emotion-provoking shows are just the tip of the iceberg: laced throughout our organization, you will find creative minds who are empowered to use their voices and be themselves, their truest selves. Diversity to us means various perspectives, fresh ideas and continuous improvement of the way we do things. We won’t pretend like we have every answer, that’s why we need you! The employees here are the center of what we do, the voices behind the final product and amazing performances on stage.
When you think of your ideal workplace, what comes to mind? For us, it looks (and really is) like this:
- Teamwork – we thrive with collaborative teams, regardless of titles or departments;
- Respect – when we ask someone to join our team, it’s because we trust and respect you;
- Integrity – whether you work behind-the-scenes or in the office, you’re being counted on. We are a team and integrity goes a long way here, and like we mentioned previously, trust is important;
- Authenticity – we want you to bring your full self to work, this is a place where you don’t need to fit into a box to belong; diverse perspectives foster even more creativity in the workplace. We embrace the human behind the employee number;
- Being heard – you have access to everyone in the organization, use your voice on development questions or suggestions on how to improve the experience. We value open and transparent communication, and we want you to be heard!
Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin or ancestry.
