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Ace Handyman Services is seeking an on-site Office Manager in Matthews, NC. This full-time role supports scheduling, dispatch, and customer engagement. Responsibilities include handling high-volume calls, converting leads, managing craftsman schedules, and performing administrative tasks. The ideal candidate thrives in a fast-paced environment and has experience with scheduling software like Service Titan.
Full-Time • On Site – Matthews, NC
$20 – $25 per hour
Ace Handyman Services is hiring a Office Manager to support scheduling, dispatch, and customer engagement operations. This is a high-impact, high-energy role ideal for someone who thrives in a fast-paced home services environment and wants to be part of a trusted, growing brand.
This is a high call volume and fast paced role; this person must thrive in a fast and busy environment! This position will be responsible for all scheduling of craftsman jobs, taking potential customer lead calls and converting them into a booked job (with a high conversion rate) also assist with most of the daily administrative tasks - warranty calls, data entry, and customer follow up.
What You'll Do:
