At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage.
This contract role is for 6 months with potential to extend pending business needs.
The Product Manager, eCommerce will own execution of a portfolio of initiatives within Thorne's eCommerce platform ecosystem, partnering closely with senior product leadership on strategy and prioritization. This role requires a strong foundation in product management fundamentals, including discovery, prioritization, and delivery. This role will involve supporting roadmap execution, feature prioritization, product and design reviews, A/B test support, and more, all with a customer-first mentality while helping track measurable impact to our business and keeping cross-functional stakeholders aligned. This role requires the ability to support cross-functional projects and stakeholder relationships, help track progress with a data-informed approach, and help ensure initiatives are delivered on time in support of business goals.
This is an opportunity to join a growing Digital Product team and play a meaningful role in shaping how our eCommerce experience evolves. We're looking for someone who is proactive, resourceful, and energized by the chance to make an impact.
Product Development and Execution
- Partner with senior product leadership to execute product strategy from concept to launch for assigned initiatives
- Support product discovery and delivery processes, helping ensure timely launch of high-quality features while managing scope, risks, and trade-offs
- Participate in relevant design and engineering reviews, contributing input on prioritization, feasibility, and business impact
- Communicate product requirements with clarity, supporting Engineering with specifications, acceptance criteria, and user testing
- Create written documentation and specifications to support alignment across teams
Cross-Functional Collaboration and Operational Efficiency
- Collaborate with cross-functional teams across Engineering, Technical Product Management, Design, Growth, Marketing, Brand, Legal & Compliance, and Sales, as well as third-party vendors, building stakeholder relationships with a focus on clear, concise, and impactful communication
- Manage competing priorities and help guide initiatives through ambiguity, maintaining a methodical, results-oriented approach
- Contribute to team efficiency by supporting effective processes, tools, and metrics for product development and delivery
- Help identify challenges and contribute to well-structured solutions that keep initiatives on track and stakeholders informed
Data-Informed Problem Solving and Decision-Making
- Collaborate with Engineering and Data teams to help ensure products are launched with proper data tracking, reporting, and A/B testing that provide actionable learnings and insights
- Regularly track and communicate product performance, identifying opportunities for optimization and improvements in both operational efficiency and product quality
- Report on progress, risks, and successes, helping ensure alignment across stakeholders and maintaining transparency
- B.S. or B.A. degree required.
- Minimum of 3-5 years of experience in product management, ideally in D2C tech or eCommerce, in highly cross-functional teams
- Exceptional communication skills, with the ability to break down complex ideas and challenges into actionable steps
- Demonstrated ability to manage and prioritize competing initiatives
- Comfort working with third-party vendors, managing external relationships, and integrating their services
- Strong problem-solving skills and a proactive, hands-on approach to addressing challenges
- Ability to maintain a point of view while remaining flexible and open to guidance as new information arises
- Background or interest in e-commerce and/or health and wellness technology a plus
- Experience with backlog/ticketing tools such as Azure DevOps, Jira, or similar, familiarity with analytics platforms such as GA4 or similar as well as project management tools such as Wrike, Asana, Monday.com or similar.
