Resource Manager

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

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Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

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Role ID – C004921

Role Duties and Responsibilities

• Supports coordination and facilitates data collection for Business Intake related processes: annual Demand Forecast exercise as well as Customer Request Forms (CRFs) with local stakeholders and leadership.
• Provides administrative support to project boards, project assurance teams and quality review meetings.
• Uses recommended portfolio, service and project control solutions for planning, scheduling, tracking of execution and delivery.
• Compiles and distributes reports using NCIA dedicated reports and dashboards.
• Supports accurate time accounting through direct user guidance and participation in weekly timesheet monitoring initiative.
• Provides guidance on project and service management related software, procedures, processes, best practices, tools and techniques.
• Facilitates and supports managers and teams in resourcing and recruitment activities, including onboarding
• Uses recommended tools for planning, scheduling and tracking resourcing activity.
• Contributes to transitioning of resources, complying with relevant statutory or external regulations and codes of practice.
• Provides administrative support function to teams and meetings, follows up on action items if needed.
• Takes an active part in team meetings and knowledge sharing sessions.
• Sets up files and libraries in intranet, compiles and distributes reports.
• Sets up and provides detailed guidance on software, procedures, processes, tools and techniques for administration and workplace productivity.
• Analyzes budgets for patterns and causes of budgeting inaccuracies.
• Implements the organization's budget cycle and process.
• Participates in establishing procedures for planning, implementing and monitoring budgets.
• Assists in the collection and preparation of required budget information.
• Works with capital budgets, operating budgets and cash budgets.
• Studies and evaluates the audit trails of various operational processes.
• Participates in the testing, review and analysis of existing internal controls.
• Re-engineers business processes for the sake of improving internal controls.
• Completes, files and maintains forms used for internal control documentation.
• Makes recommendations for the enhancement of certain internal controls
• Coordinates, supports and executes portfolio, budget and workforce processes within the designated area;
• Ensures budget allocations and forecasts align with strategic priorities and available resources, including the development of scenario analyses to support informed decision-making.
• Facilitates direct communication between CSUs leadership and cross-functional stakeholders to ensure alignment with NCIA processes and objectives.
• Supports and provides input to tasks related with BEP and QPRs.
• Supports financial governance by ensuring compliance with organizational policies and accounting standards, contributing to audit readiness, and recommending improvements to financial processes, reporting accuracy, and internal controls.
• Performs other duties as may be required.
• Deputizes for higher grade staff, if required.

Essential Skills, Experience and Certifications

• Exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.
• Demonstrated knowledge and experience in coordination roles within financial management, workforce management and project management in a customer-funded environment;
• Proven experience in planning, preparation, execution, and reporting related to financial management, workforce management, and project management activities.
• Knowledge and experience in enterprise resource planning systems, project management processes, procedures and tools.

Education

• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience.

Working Location

• Naples, Italy

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance