Control Technician

Job Summary

Job Title: Maintenance Technician II

Department: Acton Maintenance – Equipment

FLSA Status: Non-exempt


Position Overview:

The Maintenance Technician II is a critical contributor in a mission that truly represents a once-in-a-lifetime opportunity to join a company that is making significant investments in establishing US manufacturing, expanding internationally, and delivering a consistent cadence of product innovations to the market and investing in its people.

The successful candidate will be responsible for repairs and maintenance of highly automated and advanced manufacturing equipment necessary to produce our signature product. This individual will be trained and cross-trained to repair issues across a variety of technologies including heat staking, laser welding, mechanical swaging, printed circuit board (PCB) handling and testing, robotic automation, metal stamping and bending, form/fill/seal medical packaging, and high-speed discrete component assembly. In addition to equipment repair and maintenance, this individual will be responsible for the product quality performance of the equipment and advanced machine troubleshooting in the event of faults and machine stops. This position requires mechanical aptitude, technical ability, strong machine troubleshooting and problem-solving skills, and the willingness to work in a fast-paced manufacturing environment.

Responsibilities:

• Maintain a cGMP compliant environment and operate within FDA guidelines for 21CFR820 manufacturing.
• Follow all policies and procedures including safety and quality standards.
• Perform equipment setup, operation, repair, and weekly preventative maintenance tasks to meet all standards for safety, quality, and efficiency. These tasks must be completed under minimal supervision.
• Diagnose and repair electromechanical systems on equipment.
• Perform various equipment preventive maintenance tasks (i.e., cleaning, inspection, and lubrication) as necessary.
• Thoroughly document maintenance activity using the maintenance database, adequately communicate maintenance issues to appropriate employees (e.g., other maintenance techs, operators, engineers, supervisors, etc.)
• Collaborate with manufacturing and corporate representatives to help create and execute preventative maintenance schedules.
• Collaborate with manufacturing and corporate representatives to help resolve complex quality, process, or safety defects.
• Troubleshoot and identify potential solutions for mechanical errors, safety issues, or general operating inefficiencies with assembly production processes.
• Create standard work procedures for the setup and maintenance of assembly equipment.
• Champion process improvement in assigned areas though rigorous data analysis (MTBF, Corrective Maintenance, sources of waste, etc.) and root cause analysis.
• Assist in day-to-day support of operators, adjustments, setups, and change over.
• Ensure compliance with safety rules, quality policies, and employee guidelines.
• This is a hands-on role, requiring the candidate to take on project work assigned as an individual contributor, or as a participant on cross functional teams, as well as be able to utilize tools to inspect, repair and maintain equipment.

Education and Experience:
Minimum Requirements:
• High School Diploma or equivalent
• At least 3-5 years of direct experience in working with, assembling, debugging, and optimizing automated assembly equipment. Application of in-depth technical knowledge in the areas of assembly processes and techniques.
• Strong written and verbal English communication skills.
• Basic computer skills and use of MS Office applications.
• Follow all policies and procedures including safety and quality standards.
• Demonstrated problem solving approach using DMAIC, PDCA, or other RCA tools.
• Competent with Pareto Charts, Fishbone diagrams, and 5 why problem-solving techniques.

Preferred Skills and Competencies:
• Engineering Technician Diploma or Associates Degree.
• Familiar with specific manufacturing processes such as mechanical swaging, ultrasonic welding, heat staking, laser welding, electronic controls, and precise component assembly.
• Familiar with typical sensors on automated equipment including pressure switches, inductive sensors, photoelectric sensors, reed switches, LVDT, and load cells.
• Experience with high-speed filming equipment
• Technical knowledge of cam driven linkages, discrete component assembly and automation
• Sound hands-on technical ability with assembly methodologies including locational methods, setup at assembly, pneumatic actuators, servo motors, limit switches, robotics, steels, plastics, belting methods etc.
• Familiarity with HMI’s / GUI’s (Machine user interfaces)
• Working in a clean room environment
• Knowledge and experience with post-implementation continuous improvement efforts and methodology
• Experience in a start-up production environment

Physical Requirements (if applicable):

• Required to stand for at least 75% of working time per shift, with walking at least 50% of working time per shift.
• Required to reach above shoulder frequently and below waist occasionally.
• Required to push and pull.
• Ability to lift 35lbs occasionally, 5-20lbs frequently.
• Ability to work in tight spaces.
• Able to work night shift.

Position Overview:

The candidate will be responsible for leading the installation and start-up of new equipment, improvements to existing equipment and other continuous improvement initiatives.  Controls Technician will be able to perform machine troubleshooting with programming tools. The candidate must be self-driven and quick to learn and able to perform in a very dynamic work environment, balancing a wide variety of projects and work activities.

The successful candidate will have strong structured problem-solving skills of complex component and machine interactions and be comfortable working hands-on with automation machinery.

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to making the lives of people with diabetes easier. Through its OmniPod Insulin Management System, Insulet seeks to expand the use of insulin pump therapy among people with insulin-dependent diabetes.  Insulet's Delivery Systems business also partners with global pharmaceutical and biotechnology companies to tailor the OmniPod technology platform for the delivery of subcutaneous drugs across multiple therapeutic areas. 

Responsibilities:

• Install and troubleshoot control systems, servo drives, motors, HMIs and PLCs on high-speed assembly, packaging and process equipment.
• Some knowledge in the vision system with programming experience in python programming and/or C++/C Programming.
• Develop, collaborate on, and review wiring diagrams and logic for new equipment, field retrofits, and upgrades.
• Provide extensive support for continuous improvement initiatives.
• Ability to respond in a dynamic and fast-growing environment.
• Utilize excellent troubleshooting skills with a hands-on approach to identify root cause and define solution.
• Ability to be independent and self-motivated.
• Accountable to driving maintenance process improvements in support of Insulet’s primary manufacturing objectives: Best Quality, Best Service, Best Cost.
• Autonomously interprets data to drive plant decision making and prioritization of reliability efforts.
• Independently maintains and publishes operating scorecard to track and trend projects/improvements.
• Provide input and support for technology transfer and equipment design reviews.
• Ensure compliance with safety rules, quality policies, and employee guidelines.
• Maintain a cGMP compliant environment and operate within FDA guidelines.
• Serves as back-up Engineering Maintenance Manager. Off-shift support may be required.
• Perform other duties as required.

 

Education and Experience:

Minimum Requirements:

• Diploma in engineering discipline or related field
• 1-2 years of experience in Pharma or Medical Device environment with working directly on automated manufacturing equipment
• Hands-on experience in setup and operation of automated production equipment
• Advanced proficiency in MS Office (MS Word, Excel, Power Point, Outlook) and data analytics tools.
• Ability to fulfill job responsibilities in a fast-paced/high-volume production environment.

Preferred Skills and Competencies:

• Good PLC programming knowledge for Allen Bradley, Siemens and Mitsubishi. Beckhoff programming is a plus.
• Good HMI/SCADA development and improvement knowledge.
• Hands-on technical ability with assembly methodologies including locational methods, assembly setup, pneumatic actuators, servo motors, limit switches, sensors, robotics, etc.
• Mechanical aptitude, technical ability, ability to read and understand technical drawings and manuals.
• Technical knowledge of cam driven linkages, discrete component assembly, and automation
• Good troubleshooting skills with programming tools.
• Experience in imaging systems and software a strong plus
• Good knowledge of servo motion control concepts and robotics

• Familiarity working within cGMP guidelines and ISO 13485/21FDA820 regulations.
• Experience working in a regulated industry, in particular consumable products.
• Have strong interpersonal and communication skills.
• Excellent attention to detail, organizational skills, and rigorous process discipline
• Multi-language fluency preferred (English, Malay, Mandarin)

Physical Requirements:       

• Required to stand up to 75% of working time per shift, with walking up to 50% of working time per shift.
• Able to work off shifts (nights/weekends) as needed, 10% max.

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.