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Atlassian is hiring a Solution Sales Executive specializing in Jira Service Management (JSM) for Public Sector accounts in the UK/I. This role involves acting as a Subject Matter Expert in IT Service Management (ITSM) and Enterprise Service Management (ESM), driving sales cycles for Service Collection and JSM, generating pipeline, and leading competitive replacements. You will collaborate closely with Core Account Executives, Solution Engineers, Partner Management, and other go-to-market teams. Public Sector experience is a must. This is a remote-friendly role within Atlassian's hiring regions.
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
The JSM Solution Sales Executive (SSE) team specialises in driving sales and adoption of our Service Collection portfolio of Service Automation solutions. Jira Service Management (JSM) is our core ITSM solution. The JSM Solution Sales executive will be responsible for sales across Enterprise Public Sector accounts in the UK/I.
Public Sector experience is a must for this role
The Solution Sales Executive’s core responsibilities include:
· Serving as Subject Matter Experts in IT Service Management (ITSM) and Enterprise Service Management (ESM), supporting both internal core selling teams, prospects and customers.
· Teaming: You will collaborate with Core Account Executives (AEs) who manage the overall account relationship, while you "own" the JSM-specific sales cycle.
· Owning the sales cycle for Service Collection and JSM, focusing on high-value opportunities (typically >201 agent tier or >500 seats), and ensuring quality and expertise throughout the process.
· Generating pipeline and winning deals in target accounts, including leading competitive replacements. Sales Pipeline generation is an integral part of your job responsibility along with building relationship and co-selling with your core account executive and with your partners. This sales role will require you to support, lead, own and drive all service management and automation opportunities.
· Collaborating closely with Solution Engineers, Partner Management, Marketing, and other go to market teams to drive awareness, pipeline, and customer success.
· Providing exceptional service to both customers and internal stakeholders, acting as trusted advisors to build and create “Customer Evangelists”. Additionally, it will be expected to have a teaming attitude with all internal teammates and peers, including helping to onboard and support new hires.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.