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The Field Engineer is responsible for installing, troubleshooting, operating, and configuring company products and systems at customer sites. They will proactively seek to understand customer needs and collaborate internally and externally to drive business growth. This role also involves understanding the competitive landscape and customer base, with a focus on continuous improvement of company processes and product usage instruction for customers.
The Field Engineer will exhibit genuine interest in solving work problems through proactively asking questions, clearly communicating and collaborating both internally and externally to grow the business. In addition, the Field Engineer is responsible for understanding our competition and customers, and showing initiative to learn and continuously improve company processes.
Install, troubleshoot, operate and configure company products and systems at customer sites. Instructs customer in product usage.
